261 Job openings found

Job Description We are seeking a Product Manager to manage and grow the Wealth & Investments portfolio on the Mobile/ Internet Banking platform. The role will be responsible for driving business growth, customer acquisition, engagement, and revenue across Mutual Funds, Insurance, Bonds, NPS, Deposits, and other investment products while ensuring a ...

JOB ROLE:   Be responsible for production support & release management for application ESB. Be responsible for managing and supporting enterprise integration platforms, APIs, and service orchestration layers in a 24x7 production environment.  The role involves ensuring high availability, incident resolution, performance optimization, DR readiness, and operational governance for critical BFSI integration. The candidate should possess strong experience ...

Role Overview:   We are seeking a skilled PostgreSQL Database Specialist to own the design, performance, and operational health of our PostgreSQL estate. The ideal candidate has deep hands-on experience running PostgreSQL in both deployment models: Managed cloud services Azure Database for PostgreSQL (Flexible Server) and AWS RDS for PostgreSQL / Aurora ...

  As the Lead for BIU (Analytics & MIS) , you will be the data backbone for the Retail Asset Secured department. You will manage a multi-vertical team to deliver actionable insights across diverse products (Home Loans, LAP, Auto, Education Loans, LAS/LAMF) and multiple sourcing channels. Your mission is to bridge ...

HEAD OF MARKETING STRATEGY & BRAND INNOVATION Position Title - Head of Marketing Strategy & Brand Innovation (Marketing Strategist) Reports To - CEO Direct Reports - Builds and leads a lean in-house pod (Brand/Content, Digital & Performance, Design) plus an external bench of creative, PR, and media agencies Scope of Portfolio -  Bachelor’s degree ...

About the Role We are looking for a visionary and hands-on Founding Product & Technology Lead to build and scale our flagship B2B SaaS platform from the ground up. This is a leadership role for someone who enjoys building products from scratch, defining technology strategy, making architecture decisions, and leading high-performing engineering teams. As ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

Job Summary: We are seeking an experienced Senior Data Analyst to drive data-driven decision-making across business functions. The ideal candidate should possess strong expertise in analytics, data engineering, automation, and stakeholder management. This role requires hands-on experience in building scalable ETL pipelines, analytical data models, automated reporting systems, and advanced analytics ...

Role SummaryWe are looking for a Marketing Automation Specialist to manage customer lifecycle communicationsacross Email, SMS, WhatsApp, Push Notifications, and RCS. The role involves campaign execution,marketing automation, audience segmentation, performance analysis, and customer engagementinitiatives.Key Responsibilities● Plan, execute, and optimize campaigns across multiple communication channels.● Create and manage automated customer journeys ...

Business Analyst – Lending Technologies About the Role We are looking for a skilled Business Analyst with strong experience in requirement gathering, documentation, and cross-functional coordination to support technology initiatives across our lending business. The role involves working closely with Business, Risk, Product, and Engineering teams to translate business needs into clear and ...