389 Job openings found

We are looking for a Lead Customer Support for Coimbatore location Experience: 9 - 15 yrs (Experience handling Marketing & Sales function in retail sector, preferably, luxury products 05 to 08 years.) Job Description Customer Service Management Over all in charge of Customer Service Department. Develop business through online or offline (leads conversion). Adherence to service ...

Key Responsibilities: -          Manage all aspects of customer interaction, including social media (Instagram/Facebook), WhatsApp, voice calls, emails & video calls. -          Ensure a high level of customer satisfaction and explore upsell and cross-sell opportunities within the existing customer base to maximize revenue. -          Resolve customer inquiries and requests promptly, ensuring strong customer satisfaction. -          Offer necessary consultations to ...

Key Responsibilities: Manage customer relationship activities post-sales. Handle customer queries, complaints and requests. Coordinate with Sales, Accounts, Legal, Projects and Facility teams. Handle documentation, agreement processing, collections and possession formalities. Maintain regular communication with customers regarding payments, project updates and possession. Maintain customer database and CRM records. Prepare MIS reports and handle customer escalations. Required Skills: Strong communication and ...

Key Role: We are looking for an enthusiastic Pre-Sales Executive to generate leads by cold calling. You will be responsible for influencing potential customers and generate interest in our services. The candidate must have a basic understanding of real estate and the main aim of the candidate would be to ...

Material Inspection: Conduct thorough inspection of all incoming materials during inward processing. Maintain detailed records of material inspections using Excel. Quality Instruments: Utilize various quality instruments, including Vernier calipers and gauges, to ensure accurate measurements and adherence to specifications. Calibration Management: Update and maintain calibration reports for all relevant instruments. Ensure the proper ...

Job Summary The Referral & Loyalty Manager will be responsible for driving customer referrals, enhancing customer loyalty, and building long-term relationships with existing homebuyers. The role focuses on increasing repeat business, generating qualified referrals, and improving customer engagement through loyalty initiatives and post-sales relationship management. Key Responsibilities Develop and execute customer referral and ...

A reputed steel and power manufacturing company engaged in large-scale industrial operations is hiring a CRO to manage customer relationships, client coordination, and service support activities. The company offers a professional work environment with strong career growth opportunities in the industrial sector. Handle customer inquiries, complaints, and service-related coordination professionally. Maintain strong ...

A reputed steel and power manufacturing company engaged in large-scale industrial operations is hiring a CRO to manage customer relationships, client coordination, and service support activities. The company offers a professional work environment with strong career growth opportunities in the industrial sector. Handle customer inquiries, complaints, and service-related coordination professionally. Maintain strong ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

We Are Hiring Customer Relationship Manager (CRM) In Ahmedabad. Job Title: Customer Relationship Manager – Jewellery Location: [Insert Location] Department: Sales / Customer Service Experience: 2–5 years (Jewellery or Retail preferred) Reports to: Store Manager / Sales Head   Key Responsibilities: Develop and maintain strong relationships with new and existing customers. Provide personalized service to clients, understanding their preferences ...