70 Job openings found

 The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the end-to-end management of ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

We are seeking a seasoned Information Security professional who has expertise in GRC with over 8+ years of progressive experience across data security, access management, IT security, network security, IT risk management, and compliance with standards such as ISO 27001, HIPAA, GDPR, NIST. This individual will lead GRC efforts, ensuring ...

JAVA_ Production Support   Skill: Java Production Support   A detailed Job Description with Mandatory and Good to have skills. Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application.  Person should also be ready to work in shifts including weekends and holidays.   Mandatory Skills: Core ...

Java Production Support   A detailed Job Description with Mandatory and Good to have skills. Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application.  Person should also be ready to work in shifts including weekends and holidays.   Mandatory Skills: Core Java skills,  Basic ...

  A detailed Job Description with Mandatory and Good to have skills. Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application.  Person should also be ready to work in shifts including weekends and holidays. Mandatory Skills: Core Java skills,  Basic PL/SQL skills, Exposure of ...

Job Description Job Summary: The NOC Engineer will be responsible for monitoring and maintaining the IT infrastructure, ensuring that systems are running smoothly, and addressing any issues that arise. This role requires expertise in using monitoring tools like SolarWinds and Site24x7 to oversee critical components such as Windows Servers, VMware ESXi, Azure ...

Job Summary:The Head of NOC will oversee the end-to-end operations of the Network Operations Center, ensuring high network availability, performance, and reliability for an ISP/Telecom company. This leadership role involves managing NOC staff, optimizing operational processes, and implementing best practices to minimize downtime and rapidly resolve network issues. Key Responsibilities NOC Management: ...

Please find the details below   Position :Incident Manager/ L4 Technical Support Specialist Location : Work from home Experience requirement : 3-6 Years     Job Description   Mobile platform testing knowledge and understanding. Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools. Understanding of API (e.g. HTTP requests and responses structure). Understanding of application flow from three different perspectives: end-user, developer and ...