405 Job openings found

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to ...

Job Description Customer Service Support  Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Customer Enquiry and ...

  Job Description -    24.12.24   HPS/2024/809 Service Eng Male 1 0 to 2 DEE/DME/B.E Mech/Electrical   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping track of ...

  Job Description -    21.12.24   HPS/2024/803 Service Eng Male 1 2 to 3 DME / B.E (Mech)/ITI   A service engineer's job is to provide technical support and maintenance to customers, including:    Diagnosing issues: Identifying and fixing technical problems with equipment Performing maintenance: Regularly inspecting equipment to ensure it's functioning properly Providing customer support: Answering questions and offering technical assistance Resolving problems: Minimizing downtime by quickly fixing issues Documenting activities: Keeping ...

Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Dealing with the customers and clients to resolve their queries. - To provide process ...

We have an urgent opening for the post of Client Support Associate for a reputed company for their office at Gujrat(Vadodara).   Job Description: As a Client Support Associate, you will need to be a great listener as you work to troubleshoot and understand issues. You will work to resolve issues upon initial contact (i.e., “first ...

  s a Technical Support (Tech Support) Worker, you will be tasked with monitoring and maintaining an organization’s  Plastic Injection Moulding and Compressing Moulding and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone. Technical ...

Job Title: Online Reputation Management (ORM) Executive Job Summary:We are seeking a dynamic ORM Executive to manage and enhance our brand’s online reputation. The ideal candidate will be responsible for addressing customer queries, complaints, and feedback across social media and digital platforms. They should have excellent communication skills, a problem-solving mindset, ...

Job Role: ● Building and maintaining profitable relationships with key customers. ● Handle all quarries post sales ● Answering phones and explaining the products and services offered by the company ● Asking questions to the customer and understanding their specifications ● Resolving customer complaints quickly and efficiently. ● Understanding key customer individual needs and addressing those needs. ● Handle customer ...

Job Description Support to develop business through online or offline (leads conversion).  Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Attend customer enquiry through phone, email or ...