1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
3.00 LPA TO 4.00 LPA
EDUCATIONB.E. / B.Tech ( Polymer, Plastics, Plastics Processing )5+ years of experience in technical support in Manufacturing company is required.
Work location: Chakan in Pune. For customer support purpose, you have to visit site location to provide technical support & resolve issues.
OBJECTIVETroubleshooting & resolving customer feedback.To provide technical support to S ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
0.00 LPA TO 3.00 LPA
Job Description:
We are having an urgent opening for the designation of Sr. Executive – Customer support - (Infrastructure Industry) for Navi Mumbai location.
About the Client
Our client has a range of projects in various stages of planning and execution – from tenements, apartments…to a sprawling luxury bungalow and row houses. In addition, ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Schedule customer orders timely and accurately
coordinate with truck driver
coordinate with client
Monitor and track On Time Delivery per assigned customer
Communicate effectively with customer by phone, e-mail,
Enter customer orders and data accurately and timely
Maintain customer database
Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up
Manage assigned ...
10 Opening(s)
4.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 7.50 LPA
Field Service Manager to oversee the after-sales service operations within a designated district. The ideal candidate will have extensive experience managing service calls, vendor relationships, and ensuring that customer issues are resolved in a timely and efficient manner. You will be responsible for attending to service calls, managing up to 3-4 ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
4.00 LPA TO 5.00 LPA
Designation : Sr. Engineer - Sales Operations
Location : Manjusar – Vadodara
Transportation : Yes
Canteen Facility : Yes
Experience : 3+ years
Education : BE / B.Tech / Diploma - in Electronics & Communication / Electronics / Electrical
Salary range : 4.50 LPA + Variable (Total upto 5.50 LPA)
Gender : Male / Female (Male ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
2 Opening(s)
0 To 3.0 Year(s)
1.00 LPA TO 1.20 LPA
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to ...
10 Opening(s)
10.0 Year(s) To 20.0 Year(s)
2.00 LPA TO 5.00 LPA
Job Description
Customer Service Support Support to develop business through online or offline (leads conversion).
Adherence service procedures, policies and standards.
Monitor on time delivery of product purchased by online customers.
Achieve the online sales target assigned.
Verify all the online sale (Transaction paid/ Fraud alert).
Keep focus on customer experience throughout interactions.
Customer Enquiry and ...
2 Opening(s)
0 To 1.0 Year(s)
0.96 LPA TO 1.08 LPA
A telecaller job description includes making and receiving phone calls to interact with customers for sales, lead generation, or customer support. Key duties involve promoting products/services, answering inquiries, resolving complaints, and maintaining accurate customer records. Strong communication and persuasion skills are essential for success in this role.
Responsibilities
Outbound Calls:
Make calls to potential and existing ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
Location: Mumbai (onsite)Department: Customer Support / OperationsReports to: Operations ManagerPrefered: Female
About KeepintouchKeepintouch is a dynamic digital platform designed to help users stay connected, informed, and empowered. Our mission is to provide a seamless user experience with reliable, friendly, and timely assistance.
Key Responsibilities
Provide first-level support to users via chat, email, or ...