562 Job openings found

Purpose The purpose of the Senior Technical Support role is to ensure efficient installation, maintenance, troubleshooting, and technical support of products and systems, while delivering timely solutions to customers and internal stakeholders. The role focuses on minimizing downtime, enhancing customer satisfaction, resolving complex technical issues, and supporting continuous improvement in product ...

ABOUT THE ROLE Client is looking for a motivated and hardworking Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...

Attend Customer support calls and help resolve them with support of concerned team Maintain Customer support logs and records Assign customer request to concerned department for taking action Make follow-up calls to customers for getting their feedback and motivating them for using the app Requirements/Qualifications BCom, BA, BSc or similar graduation Should have worked in a ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

ABOUT THE ROLE The Senior Technical Support Engineer represents the highest level of technical expertise within the client's Customer Support organisation. Operating from the Bangalore Centre of Excellence, this role is responsible for resolving the most complex product issues, leading deep technical investigations, and serving as the internal escalation point ...

Sales Engineer – Clamping Technology | Pune Job Title: Sales Engineer – Clamping TechnologyLocation: Pune, MaharashtraWork Mode: Field Sales / Operating from ResidenceReporting To: Area Sales Manager – PuneExperience: Minimum 4 YearsEducation: BE/B.Tech/Diploma – Mechanical / Industrial EngineeringSalary: Up to ₹10 LPAIndustry: Industrial Equipment | Machine Tools | Metal Cutting | ...

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

Position:- Sales Engineer  Locations: Chennai, Bangalore, Pune, Delhi,Mumbai, Ahmedabad Salary:- Depends upon skill and experience  Role & Requirements :-  Qualification: B.E / Diploma in Electrical, Electronics, Mechanical, Mechatronics Experience: 2–6 years in Industrial Automation Product / Machinery Selling To Generate new business and drive repeat business from existing customers to achieve sales targets To Identify new market opportunities ...