2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Education qualification: Dip/Degree- in Electronics or Instrumentation or MechanicalWork Experience: 2 to 4 years Previous Experience in Gauging Field of Installation, Field support to customer, Increase sales target.Work locations: Pune, Bangalore Job ResponsibilitiesWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose ...
1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
3.00 LPA TO 4.00 LPA
EDUCATIONB.E. / B.Tech ( Polymer, Plastics, Plastics Processing )5+ years of experience in technical support in Manufacturing company is required.
Work location: Chakan in Pune. For customer support purpose, you have to visit site location to provide technical support & resolve issues.
OBJECTIVETroubleshooting & resolving customer feedback.To provide technical support to S ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
0.00 LPA TO 3.00 LPA
Job Description:
We are having an urgent opening for the designation of Sr. Executive – Customer support - (Infrastructure Industry) for Navi Mumbai location.
About the Client
Our client has a range of projects in various stages of planning and execution – from tenements, apartments…to a sprawling luxury bungalow and row houses. In addition, ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
4.00 LPA TO 5.00 LPA
Designation : Sr. Engineer - Sales Operations
Location : Manjusar – Vadodara
Transportation : Yes
Canteen Facility : Yes
Experience : 3+ years
Education : BE / B.Tech / Diploma - in Electronics & Communication / Electronics / Electrical
Salary range : 4.50 LPA + Variable (Total upto 5.50 LPA)
Gender : Male / Female (Male ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
2 Opening(s)
0 To 3.0 Year(s)
1.00 LPA TO 1.20 LPA
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to ...
10 Opening(s)
10.0 Year(s) To 20.0 Year(s)
2.00 LPA TO 5.00 LPA
Job Description
Customer Service Support Support to develop business through online or offline (leads conversion).
Adherence service procedures, policies and standards.
Monitor on time delivery of product purchased by online customers.
Achieve the online sales target assigned.
Verify all the online sale (Transaction paid/ Fraud alert).
Keep focus on customer experience throughout interactions.
Customer Enquiry and ...
1 Opening(s)
0.5 Year(s) To 2.0 Year(s)
1.80 LPA TO 3.00 LPA
Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Dealing with the customers and clients to resolve their queries.
- To provide process ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.44 LPA TO 1.80 LPA
A telecaller job involves making and taking calls to promote products, generate leads, and provide customer support by communicating with potential and existing customers. Responsibilities include outbound calls to prospects, handling inbound customer inquiries, persuading customers to make purchases, and maintaining accurate call logs and customer records. Key skills for the role are ...
1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
2.50 LPA TO 3.60 LPA
Job Role:
● Building and maintaining profitable relationships with key customers.
● Handle all quarries post sales
● Answering phones and explaining the products and services offered by the company
● Asking questions to the customer and understanding their specifications
● Resolving customer complaints quickly and efficiently.
● Understanding key customer individual needs and addressing those needs.
● Handle customer ...