1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
3.00 LPA TO 3.20 LPA
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner.
Assist customers with product/service information, order placement, and after-sales support.
Process orders, returns, and exchanges accurately using company systems.
Identify customer needs and recommend appropriate products or services.
Handle complaints and resolve customer issues efficiently, escalating ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
1.00 LPA TO 1.80 LPA
Responsible for providing technical assistance and support to users of the company's software products, as well as ensuring the smooth operation of internal IT systems. This role involves troubleshooting software and hardware issues, installing and configuring software, maintaining IT infrastructure, and potentially training users on software usage.
Strong technical knowledge of ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 3.50 LPA
We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location.
Key Responsibilities:
-Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.
Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
Password ...
1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
1.80 LPA TO 4.00 LPA
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to ...
1 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.60 LPA TO 2.00 LPA
Qualification: Any GraduateExperience: min 6 month to 2 yrs exp in customer coordination & providing support.Work location: Andheri east in Mumbai
Job description: Good communication skill in English & Marathi.Good knowledge of MS Excel must.Handling of inbound calls received from customers enquiring on their account, product or process related information.Satisfactorily resolve ...
50 Opening(s)
0 To 5.0 Year(s)
Not Disclosed by Recruiter
Job Overview:
We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply.
Responsibilities:
Provide ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Roles and Responsibilities:
Preparation and Verification of Checklist of Import and Export Shipments
Coordination with Shipping Line, Freight Forwarders, Transporter CFS, and Terminals
Follow up with customers
Follow up with operational staff
Preparation of DSR and update the same to the customer
Should know how to make Pre Shipment Documents
Should know how to make Post Shipment ...
2 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.16 LPA TO 3.60 LPA
Needed good command over english
Critical Thinking
High EQ
Answer Support chats with defined SLA
Answer Support tickets with defined SLA
Improved FCR
Reduce ART
Empathize with customers and help wherever needed .
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...
2 Opening(s)
Not Mentioned To 2.0 Year(s)
1.20 LPA TO 2.40 LPA
providing support, including procedural documentation and relevant reports;responding within agreed time limits to call-outs;prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals.Research required information using available resources;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Redirect problems to appropriate ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
0.00 LPA TO 0.00 LPA
We have an opening for the post of Asst. Manager Customer Support for a reputed Infrastructure company in Navi Mumbai(Sanpada).
Please find the details for the same:
Designation: Asst. Manager Customer Support
Qualification: Graduate
Experience: 1 to 2 Years
Salary:As per company Norms
Week Off: Sunday & Sat Half Day
Candidates Profile:
Good English Communication.
Presentable
Very Confident.
Organize
Leadership quality
Banking knowledge (loan, ...