138 Job openings found

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

Hi All,   Greetings!!!   We have urgent requriment for  Services Desk Manager position- Noida Location with CMMi Level Comapny   Job Location : Noida   Certification : ITIL V3 Expert    Essential: Ability to develop business relationships to accomplish organizational goals Strong leadership and analytical skills High level of initiative and autonomy Excellent written/verbal communication skills to effectively communicate at all levels with customer and ...

Job Summary: Responsibility as a system architect for the integration of individual modules in our overall system (ServiceNow) in alignment with lead architect Designing the implementation of internal structures, workflows and logic in coordination Provide technical solution consulting for individual modules in alignment with lead architect Manage internal and external developers as part of ...

JOB DESCRIPTION of Production Support Team (Team Leader) Job Title: Team Leader (DM II) Department: Information Technology Reports to: Associate Vice President – IT (PMT) Experience: 8-10 Years Required Qualification: BE/BTech/MSc-IT/MCA Preferred Qualification: ITIL Certification (at least V3) Skill, Knowledge & Trainings: a. Should have sound and working knowledge of programing languages i.e., Java, C++b. Good understanding of basic architecture of ...

  Operations Lead Job Description The ideal candidate will have a broad range of skills that include solid technical expertise with excellent people skills, and is a solid team player.  The supported technologies would range from desktop computing, networking, infrastructure, and phone/video systems, to conference room audio video systems. Primary Responsibilities: Provide leadership and ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Appended below is the JD for the Manager – IT role. This will be with our TC Travel & Services entity. I will share with you the budget for the same in a while from now. The job description for both the profiles is as follows Need the persons to be “Hands – ...

Job Title: IT Support / Infrastructure Support-CX Job Summary: We are seeking an organized, proactive, and detail-oriented IT End User Support and IT Administrator to provide technical support to end users and manage administrative functions related to IT. This dual role will be responsible for assisting with technical support, managing software and hardware issues, ...

JOB DESCRIPTION-   ServiceNow Test Manager You are a passionate and experienced test manager who enjoys taking over responsibility and     coordinating a team of several test analysts. You will act as a ServiceNow test lead in our local ServiceNow development team in India.  Your tasks Ensure the functional quality of new implementations and for regular patches ...

Key Responsibilities:  Client Relationship Management: Build and maintain strong relationships with enterprise clients, understanding their business objectives and aligning our services to meet their needs. Act as the main point of contact for clients, addressing concerns, resolving issues, and proactively communicating updates. Service Delivery Oversight: Oversee the end-to-end delivery of Enterprise Managed Services, ...