45 Job openings found

1) Principal Purpose – To ensure the quality support provided to all the Client/Colleague/Customers. 2) Duties – To help with any Support requests logged with Application Support Team for the range of applications. Coordination within the Team and Customer/User throughout the support lifecycle for logged cases. Create and Manage Application support knowledge base documentation. To ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

1. IT Service & Support Management Lead day‑to‑day operations for all enterprise applications to ensure system stability, performance, and availability. Monitor application health dashboards and ensure proactive issue prevention and resolution. Manage incident and service request lifecycle, ensuring closure within defined SLAs/TATs. Identify recurring issues and drive problem management activities to eliminate root causes. Ensure ...

The role As an Application Packaging Analyst, this role requires the individual to serve as a Subject Matter Expert for the packaging, testing, and deployment of software applications using a suite of tools to manage the process.   You will adopt an automation-first, problem management-focused mindset for application packaging across the hardware ...

Job Responsibilities -Providing IT support for all business functions to improve business continuity, service levels and customer satisfaction -IT Operations Management (Incident, Problem Management and change management, creation of Knowledge Base) -Managing IT support for users in all shifts as individual -First level support for Application & Databases related issues and coordinate with cross ...

Education Qualification: BscIT, BE, Minimum 5years experience working as an Active Directory Administrator, Certification in IT Field is preferred, Prior experience in servers and OS Analysis will be given preference. Strong in AD architecture creation and problem-solving skills  Sr. Active Directory Administrator Sr. Active Directory Administrator provides support, implementation, and design services for ...

We're hiring for the following position, kindly find details. Job location: Pune Job Description – Below are the requested details 2-3 years of hands on experience on ServiceNow. Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- Understanding of Service-Now Logs for troubleshooting & adhere Service-Now ...

 2-3 years of hands on experience on ServiceNow. •      Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- •      Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices •      Configuration of the ServiceNow system including creating workflows •      Monitor health, usage and overall compliance of the platform •      Manage and ...

Duties and Responsibilities Design, build and implement infrastructures for enterprise application Creating high level architectural design of products systems. Set up monitoring, configuration management, administration operation practices Planning large migrations and executing it Developing monitoring systems management practices to maximize uptime Develop/ Adopt new efficient strategies to minimize manual/ repetitive work, operational costs, deployment times, response ...

Title: Workday Techno Functional Consultant Experience: 5 to 8 Yrs Qualification: Bachelor’s or Master’s degree Location - Bangalore   Position Summary We are looking for Workday Integration Consultant to integrate WD with different SaaS based and custom applications upon requirements as well as good functional knowledge as well. Good knowledge with Designing, development, testing and deployment ...