49 Job openings found

Appended below is the JD for the Manager – IT role. This will be with our TC Travel & Services entity. I will share with you the budget for the same in a while from now. The job description for both the profiles is as follows Need the persons to be “Hands – ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Maintain production stability, change management, incident management, problem management, DR, Monitoring, automation, adapting to new technologies. Effectively work with business users and other technology colleagues. Ability to multi task, prioritise work and adapt during sometimes pressured situations. Ability to relate a technical issue to business impact and vice versa. Follow issues along a technical or ...

Eligibility Criteria: Any Graduate, BE, B.Tech Must have sound knowledge on Managing the Storage for VM Ware, Citrix, AWS, Azure and other Cloud technologies Certified Data Management Administrator (NCDA), EMC Proven Professional Certification (EMC), and NetApp Certified Data Administrator, ONTAP. Certifications like MCSE, MCSA, and/or various UNIX certifications are a plus. Exposure with other Cloud Services ...

Position Overview PLM Developer and Administration team Analyst role handling development/deployment of enhancements and real time issue resolution in Healthcare domain     Key Responsibilities    In-depth analysis and debugging of configurations, BOM management, rendering using dispatcher and Workflow Issue Increase customer satisfaction by taking ownership to drive reported change requests to resolution with minimum supervision Contribute ...

Job Description: Must have minimum 3-4 years experience as a Developer Key Responsibilities  • In-depth analysis and debugging of configurations, BOM management, rendering using dispatcher and Workflow Issue • Increase customer satisfaction by taking ownership to drive reported change requests to resolution with minimum supervision • Contribute in Technical Review of ...

Maintain awareness of the NFR Framework, work across the 3 Lines of Defense risk management model to ensure that risks are managed to within risk appetite and that where issues and incidents to occur their impact is minimized and managed appropriately through the timely update of books and records, ensuring ...

We're hiring for the Servicenow position for one of our reputed clients. Kindly check details. Position: Servicenow Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices Configuration of the ServiceNow system including creating workflows Monitor health, usage and ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Desired Candidate:PROFICIENCY IN COMMUNICATING IN FLUENT ENGLISH AND IN A PROFESSIONAL MANNER IS AN ABSOLUTE REQUIREMENT FOR THIS POST. Experience: Minimum of 3years of experience in BA Role   Required Skillset: Exceptional analytical and conceptual thinking skills. Excellent problem solving skills The ability to influence stakeholders and work closely with them to determine acceptable solutions. Excellent communication, ...