42 Job openings found

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Maintain production stability, change management, incident management, problem management, DR, Monitoring, automation, adapting to new technologies. Effectively work with business users and other technology colleagues. Ability to multi task, prioritise work and adapt during sometimes pressured situations. Ability to relate a technical issue to business impact and vice versa. Follow issues along a technical or ...

We're hiring for the Servicenow position for one of our reputed clients. Kindly check details. Position: Servicenow Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices Configuration of the ServiceNow system including creating workflows Monitor health, usage and ...

Eligibility Criteria: Any Graduate, BE, B.Tech Must have sound knowledge on Managing the Storage for VM Ware, Citrix, AWS, Azure and other Cloud technologies Certified Data Management Administrator (NCDA), EMC Proven Professional Certification (EMC), and NetApp Certified Data Administrator, ONTAP. Certifications like MCSE, MCSA, and/or various UNIX certifications are a plus. Exposure with other Cloud Services ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

The role As an Application Packaging Analyst, this role requires the individual to serve as a Subject Matter Expert for the packaging, testing, and deployment of software applications using a suite of tools to manage the process.   You will adopt an automation-first, problem management-focused mindset for application packaging across the hardware ...

Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents. Provide storage provisioning for NAS/CAS/SAN systems. Providing Level 2/3 DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed. Implement, maintain, monitor, performance tuning and upgrade Network Attached Storage ...

We're hiring for the following position, kindly find details. Job location: Pune Job Description – Below are the requested details 2-3 years of hands on experience on ServiceNow. Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- Understanding of Service-Now Logs for troubleshooting & adhere Service-Now ...

 2-3 years of hands on experience on ServiceNow. •      Experience in ITSM modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog- •      Understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices •      Configuration of the ServiceNow system including creating workflows •      Monitor health, usage and overall compliance of the platform •      Manage and ...

Duties and Responsibilities Design, build and implement infrastructures for enterprise application Creating high level architectural design of products systems. Set up monitoring, configuration management, administration operation practices Planning large migrations and executing it Developing monitoring systems management practices to maximize uptime Develop/ Adopt new efficient strategies to minimize manual/ repetitive work, operational costs, deployment times, response ...