2342 Job openings found

Purpose of the Role To manage and oversee all HR-related legal matters, statutory compliances, employee grievances, litigation management, contract administration, and legal coordination for the organization. The role acts as the central point of contact between the company and external legal advisors to ensure legal compliance, risk mitigation, and timely resolution ...

Job Summary  We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat  operations for the process. The candidate will be responsible for driving sales  performance, managing team productivity, ensuring service excellence, and achieving business  targets.  Key Responsibilities  Team Management  ∙Lead, coach, and motivate a team of Email & Chat Executives.  ∙Monitor attendance, productivity, and adherence to process guidelines.  ∙Conduct regular performance reviews, feedback sessions, and team huddles.  ∙Handle customer and process escalations effectively.  Sales & Target Achievement  ∙Drive team sales performance and ensure achievement of monthly targets.  ∙Monitor conversion rates and implement strategies to improve results.  ∙Promote upselling and cross-selling opportunities through customer interactions.  ∙Track and report daily, weekly, and monthly sales performance.  Operations & Quality  ∙Ensure timely resolution of customer queries within defined SLAs.  ∙Maintain high standards of customer experience and communication quality.  ∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.  ∙Coordinate with Quality, Training, and Operations teams for continuous improvement.    Reporting & Process Improvement    ∙Prepare and share performance reports with management.  ∙Analyze team performance data and implement corrective action plans.  ∙Identify process gaps and recommend improvements to enhance efficiency and results.  Required Skills  ∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,  Email, or Chat processes.  ∙Strong team handling and people management skills.  ∙Proven ability to drive sales and achieve targets.  ∙Excellent communication, coaching, and problem-solving abilities.  ∙Good knowledge of MS Excel, CRM tools, and performance reporting.  ∙Ability to work in a fast-paced, target-driven environment.  Preferred Profile  ∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes  is preferred.  ∙Strong leadership mindset with a focus on customer satisfaction and business growth.   

The Sales Manager HH will be responsible for leading and managing a team of Relationship Managers/Sales Officers to drive retail banking business, achieve sales targets, acquire new customers, and deepen relationships with existing customers while ensuring exceptional customer service and regulatory compliance. Key Responsibilities: Lead, mentor, and manage a team of Relationship ...

We are looking for a responsible and experienced Logistics Assistant Manager to support daily logisticsoperations, including material planning, inbound and outbound transportation, warehouse coordination,inventory control, customs clearance, and supplier/customer delivery follow-up.The candidate will be responsible for ensuring materials and finished goods are delivered on time, at theright cost, and in ...

  Lead and oversee overall plant operations to achieve production, quality, cost, safety, and profitability targets. Develop and execute strategic business plans aligned with organizational goals and operational objectives. Drive operational excellence by optimizing production processes, productivity, and resource utilization. Coordinate with production, maintenance, quality, procurement, finance, HR, and logistics teams for seamless plant ...

Position:      Production Engineer - IM Location:      Umbergaon nearby Vapi Experience:    5 - 6 Years Industries:    Plastic  Responsibilities:- Process Optimization: Establish and maintain correct machine parameters, such as speed, pressure, and cooling times, using Scientific Moulding principles. Defect Troubleshooting: Identify and fix common plastic defects like short shots, warpage, flash, sink marks, ...

  Lead and manage all operations of the Steel Melting Shop (SMS) to achieve production, quality, and cost targets. Plan and supervise steel melting operations, including furnace charging, melting, refining, alloying, and tapping. Ensure efficient operation of Induction Furnace/Electric Arc Furnace, Ladle Furnace, and Continuous Casting Machine (CCM). Monitor production schedules, furnace productivity, metal ...

We are seeking an experienced Senior Accountant with 4–8 years of experience in IT servicescompanies. The ideal candidate should have hands-on exposure to the complete accountingcycle, including accounting operations, cash management, taxation, GST compliance, auditcoordination, financial reporting, and finalization of accounts. Candidates with experiencelimited to a single function such as ...

Role Summary: This is primarily a CI/CD Pipeline Engineer role. The candidate's main responsibility will be to manage, maintain, and enhance Azure CI/CD pipelines, oversee code merges, and ensure smooth deployment processes. Development work will be assigned as a secondary responsibility whenever pipeline management tasks allow. Experience Minimum 4 years of hands-on ...

The Sales Head for a switch business drives revenue and market share. They build go-to-market strategies, lead sales teams, and manage relationships with dealers, distributors, and corporate clients. They focus on expanding into new regions and closing high-value contracts.  Role Overview Job Title: Head of Sales – Switch Business Industry: Electrical Equipment (e.g., ...