329 Job openings found

Oversee and drive back office provisioning of service delivery including onnet feasibility access networks and customer order provisioning Ensure availability of network systems inventory and bandwidth in provisioning on networks Analyze need for capacity augmentation optimization to address capacity crunch in networks Manage and monitor planning delivery of orders in terms of configuration management ...

Band C1 - Pune Education : Atleast BCOM with experience of +15 Years in FAO domain; ( preferably : CA /ICWA) AP + R2R domain experience, Should be Hands on Job as besides team management will also be performing period close reviews ; Shift timings : -          Non Month End :  4 PM to 2 ...

As an International Travel Consultant, you will be responsible for designing a customized travel package, managing travel bookings, and providing top-notch service to our clients. You will leverage your expertise in international travel to offer tailored advice, book flights, accommodations, and activities, and ensure that every trip exceeds client expectations. Responsibilities: Create ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...

VP WFM- Bangalore or Mumbai Hope you are doing well! as per our discussion please find attached the job description and below the required details. CTC- 75 LPA including 25% variable   Contact centre experience is must have Candidates from Third party BPO experience Excellent communication skills Seasoned WFM candidate  Kindly share the profile summary in below format ...

Role :    Cloud Services Operations        Role Description :    Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based ...

The primary responsibilities of client servicing executives include managing and nurturing client accounts, addressing their needs and ensuring that the services or products delivered meet or exceed their expectations.  Objectives of this role Serving as the primary point of contact between clients and the company. Developing and maintaining strong, long-lasting client relationships by ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...