222 Job openings found

We are seeking a friendly, professional, and efficient Telecaller with at least 1 year of experience in front desk operations or customer service. The Telecaller will be responsible for handling inbound and outbound calls, managing front desk duties, assisting customers, and ensuring smooth day-to-day office operations. This role requires excellent ...

**Job Title: Business Development Manager** **Company:** RRL Accounting Service **Industry:** Real Estate Location: Kolkata **Position:** Full-Time --- **About Us:**RRL Accounting Service specializes in providing comprehensive accounting and financial solutions tailored for the real estate industry. We are dedicated to delivering exceptional service and fostering strong relationships with our clients to help them achieve their business goals. --- **Job Overview:**We ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Job Description:Ensure quality customer acquisition and onboarding for each customeras per Bank's; policy and guidelinesForging effective relationships with customers and ensuring qualitycustomer service is delivered at all points in timeGiving the client need based product solutions and in the processaligning client requirements with business specificsAssessing customer propensity and ensuring higher ...

Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...

VP WFM- Bangalore or Mumbai Hope you are doing well! as per our discussion please find attached the job description and below the required details. CTC- 75 LPA including 25% variable   Contact centre experience is must have Candidates from Third party BPO experience Excellent communication skills Seasoned WFM candidate  Kindly share the profile summary in below format ...

Role :    Cloud Services Operations        Role Description :    Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based ...

Security and Privacy Vendor Manager The Security and Privacy Vendor Manager reports into the Chief Information Security Officer (CISO) and is accountable and responsible, on a global basis, for all Security and Privacy vendors for Company. Your Role The Security and Privacy Vendor Manager is responsible for managing relationships with security vendors ...

  Develop and Implement Quality Systems: Design and establish a comprehensive quality management system (QMS) to ensure consistent service delivery. Ensure adherence to both internal standards and external regulatory requirements specific to the banking sector. Process Optimization & Continuous Improvement: Analyze current processes to identify areas for improvement and efficiency. Lead continuous improvement initiatives using methodologies ...

Roles & Responsibilities: Simplify processes to ensure ease of understanding and application in different scenarios. Envisage use cases to predict and prepare for potential queries and create Knowledge Management systems to support internal customers. Identify opportunities to streamline processes to increase efficiency and improve CX. Team Management -- Leads are in charge of the ...