413 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Service Manager – Industrial Power Equipment Job Summary: We are looking for an experienced Service Manager to manage service operations for industrial customers, including maintenance of transformers, UPS systems, battery chargers, and generators. Key Responsibilities: Manage service and maintenance activities for industrial clients Supervise service engineers and technicians Plan and execute preventive and corrective maintenance Handle ...

Oversee daily operations of the service department to ensure smooth workflow Manage service advisors, technicians, and support staff to meet productivity targets Ensure high levels of customer satisfaction through timely and quality service delivery Monitor workshop efficiency, turnaround time, and adherence to SOPs Handle customer complaints, escalations, and warranty claim processes Coordinate with OEMs for ...

We are seeking an experienced and dynamic General Manager – Sales & Service to lead and oversee the operations of our Mahindra Commercial Vehicle dealership in Trichy Industry: Commercial Vehicle Sales & Service Job Description Sales Management: Develop and execute effective sales strategies to achieve dealership sales targets for Mahindra commercial vehicles. Build and manage a high-performing ...

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Job Summary: As a Field Service Engineer, you will play a pivotal role in ensuring the optimal performance, maintenance, and troubleshooting of our manufacturing equipment, including blowers, molding machines, labelers, and related systems. Your technical expertise and problem-solving skills will be essential in minimizing downtime, resolving technical issues, and delivering exceptional ...

Our client is seeking an experienced Senior Project Manager/Leader to oversee the planning, execution, and delivery of complex, high-impact projects that are transforming public service delivery across Ontario. This role requires a results-oriented leader with a strong background in managing large-scale, multi-stakeholder IT initiatives within regulated or public sector environments. You ...

Job Description – Service Delivery Manager Responsibility Managing Technical Operations with onsite team members and offsite Centralised Technical Operations. Be responsible for all Tech Ops activities for the customer. Collaborate with GCS and Centralised Tech Ops Team on various CVM Actionable. Providing consultation to Customer, Engg, and Support teams on various requirements. Handling customer meetings & ...

Designation – Senior Manager / Manager Location – Any Job deliverables – Responsible for overall end user service delivery and SLA Compliance. Promptly respond and resolve incidents reported via email / phone with top prioritization given to senior members of the firm. Need technically strong candidate has hands-on experience in desktop, laptops, printer, audio-video conferencing, and network ...

Responsible for planning & implementation of company's customer eccentric objectives- Design & implement customer service processes with process corrections whenever required.- Construct strategies and tactics to ensure customer satisfaction- Ensure profitability of Service Operations in his region- Recruit, supervise, motivate, mentor & ensure correct governance framework that defines roles and ...