263 Job openings found

Roles: Maximize revenue and retention of profitable clients, whilst taking into account the loss ratio and the WAP of the portfolio. Provide customers with the highest level of service starting from the inception date of the contract in order to build trust and solid relationship with clients. Actively promote new products and solutions  ...

Job Overview: We are seeking a dynamic and results-oriented Tele caller to join our team. The primary responsibility of this role is to engage in cold calling to potential customers, identify warm leads, and nurture them into high-quality leads for the sales team. The ideal candidate will have excellent communication ...

Experience: Fresher/ 1-2 Years Exp Travel: Ready to Travel Pan India Communication: Excellent Communication Skills Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.  Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of ...

JOB DESCRIPTION of Scrum Master - Transformation Job Title: Deputy Manager II / Manager Department: Information Technology Reports to: Assistant Vice President - IT Experience: 6 to 10 years Required Qualification: BE/ B Tech/ MCA Preferred Qualification: BE/ B Tech/ MCA Skill, Knowledge & Trainings:  Certifications: Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification is required. Advanced ...

  Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be be apt in building strong relationships with strategic customers. You will ...

This leadership role is designed for an ambitious individual with a strong foundation in financial audit, a passion for operational excellence, and a vision for building and growing our outsourced financial audit vertical.  1)Practice Development:▪ Develop and lead the outsourced financial audit services vertical, including defining the service scope, workflows, and ...

Job Overview: We are looking for a CRM Executive who is eager to make an impact in the world of client relations and communication. This position requires someone who is creative, proactive, and excited to work in a fast-paced, relationship-driven environment. You will be responsible for maintaining and growing relationships ...

We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.   Responsibilities:   Handle incoming calls from customers promptly and professionally.  Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.  Deliver exceptional customer service to build trust and ensure customer satisfaction.  Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software. Utilize in-depth knowledge of casino games, rules, and procedures to assist customers  Address customer queries related to gameplay, account settings, promotions, and rewards  Educate customers on new games, features, and updates.  Log and document all customer interactions and resolutions accurately in the CRM system.  Provide feedback and insights from customer interactions to improve processes and  Qualifications: High school diploma or equivalent required.  oAssociate’s or Bachelor’s degree in a related field (preferred).   Skills: Excellent communication and customer service skills.  Ability to manage multiple tasks and prioritize effectively in a remote environment.  Strong organizational skills and attention to detail.  Ability to work independently with minimal supervision. Requirements:    Ready to work for rotational shifts. Proven experience in a customer service role, preferably in a call center or inbound process.  Experience with technical troubleshooting in a customer-facing role.  Prior knowledge or experience in casino operations or gaming systems is highly desirable.  Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.  Basic knowledge of online platforms, mobile apps, and gaming software.  Strong analytical and problem-solving skills.  Excellent communication skills (verbal and written).  Strong interpersonal skills with a focus on empathy and patience.  Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.