15 Opening(s)
0.6 Year(s) To 2.0 Year(s)
2.40 LPA TO 4.00 LPA
We are seeking a skilled and customer-focused Customer Service Representative to join our customer Service team. The ideal candidate will have strong technical troubleshooting skills and a solid understanding of
casino operations and gaming systems. You will be the first point of contact for customers, addressing their inquiries, resolving technical issues, and ensuring a seamless gaming experience.
Responsibilities:
Handle incoming calls from customers promptly and professionally.
Provide accurate and comprehensive responses to customer questions about products, services, and casino operations.
Deliver exceptional customer service to build trust and ensure customer satisfaction.
Diagnose and resolve technical issues related to online platforms, gaming systems, or casino software.
Utilize in-depth knowledge of casino games, rules, and procedures to assist customers
Address customer queries related to gameplay, account settings, promotions, and rewards
Educate customers on new games, features, and updates.
Log and document all customer interactions and resolutions accurately in the CRM system.
Provide feedback and insights from customer interactions to improve processes and
Qualifications:
High school diploma or equivalent required.
oAssociate’s or Bachelor’s degree in a related field (preferred).
Skills:
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritize effectively in a remote environment.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Requirements:
Ready to work for rotational shifts.
Proven experience in a customer service role, preferably in a call center or inbound process.
Experience with technical troubleshooting in a customer-facing role.
Prior knowledge or experience in casino operations or gaming systems is highly desirable.
Proficiency in using CRM tools, help desk software, and Microsoft Office Suite.
Basic knowledge of online platforms, mobile apps, and gaming software.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written).
Strong interpersonal skills with a focus on empathy and patience.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
4.50 LPA TO 7.20 LPA
Office Timing - 12:00pm to 9:30pm
Please note that we have 2 years of bond for the positions.
Job description
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Overview
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3.0 Year(s) To 5.0 Year(s)
15.00 LPA TO 15.00 LPA
Job Description Summary
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Job Description
Essential Responsibilities
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1.0 Year(s) To 5.0 Year(s)
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Qualifications and Requirements
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Design, develop, and maintain manual & automated test scripts, test documentation, JIRA/Confluence for Mobile, Web and backend applications, Implement and manage test automation frameworks.
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Fitter Job Description
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13.0 Year(s) To 25.0 Year(s)
Not Disclosed by Recruiter
We are having an urgent opening for the position of Sales Head for a reputed Company in Real Estate Industry at their Mumbai office location.
Designation: Sales Head
Department: Primary
Reports to: CEO
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2.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 18.00 LPA
Job Description: Team Leader – Unsecured Business Loans
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Job Purpose:
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5.0 Year(s) To 7.0 Year(s)
35.00 LPA TO 40.00 LPA
Objective of the Role:
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