3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.50 LPA TO 3.50 LPA
Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.
Key Responsibilities:
Client Interaction:
Handle calls professionally.
Assist with financial inquiries.
Strong communication skills with the ability to communicate effectively with internal and
external contacts
Issue Resolution:
Investigate and resolve concerns.
Ensure compliance and security.
Documentation and Training:
Maintain records.
Stay updated on products.
Qualifications:
Bachelor's degree preferred.
Customer ...
3 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.02 LPA TO 1.44 LPA
A Telecaller's job involves making outbound or receiving inbound calls to promote products, generate sales leads, provide customer support, and gather feedback, requiring excellent communication, persuasion, and documentation skills to meet targets and ensure customer satisfaction, acting as the voice of the company. Key duties include contacting potential customers, explaining offerings, ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 8.00 LPA
Key Responsibilities:Lead and manage the outbound collections team to meet performance targets.Develop and execute dialer strategies to enhance productivity and collection efficiency.Allocate campaigns and resources based on analytical insights and trends.Monitor agent performance, ensuring adherence to scripts and compliance policies.Track and analyze collection metrics to identify improvement areas and implement ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.50 LPA
We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...
10 Opening(s)
Not Mentioned To 1.0 Year(s)
Not Mentioned TO 120000.00 LPA
We provide the following trainings:-
Personality Development / Skill Development Training.
Special Computer Training for Women.
BPO Training.
Candidates Eligibility-:
Should have a English Speaking and Understanding
With Good communication skills and IQ Level
Fresher can also apply
Agent must be a 12th Passed.
Pay Scale -:
in hand Salary will be Rs.9000/- +1000 Incentive
7 days training will be non ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
4.00 LPA TO 9.00 LPA
Description :Responsible for overseeing the performance of a team of contact center operators, Develop plans to achieve the call center targets.
ResponsibilitiesTeam Leaders has to ensure seamless servicing of customers. Agents are made aware of the Scorecard targets & Portfolio Benchmark.Ensure that there is cross sell to the customer on asset ...
1 Opening(s)
8.0 Year(s) To 20.0 Year(s)
24.00 LPA TO 40.00 LPA
Role/ Job Title: Product Lead – BPRG
Function/Department: TURBO Cross Sell
Job Purpose:
Role is in the Cross sell COE which solely takes care of the entire Cross sell capability across the bank ranging across all the products from retail assets to retail liabilities.The business is a horizontal capability in the bank which aims to ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Provide excellent and professional customer services to Associates and Customers, Management, and peers
to Monitor, Supervise and audit the operations of Sales Centers, QRCs and 4Ps and Motivate team at various levels to develop their professional and high level of customer service skills to meet service expectations and support company initiatives
Evaluate ...
1 Opening(s)
12.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 25.00 LPA
Tech Lead – Omnichannel Dialer & AI PlatformsExperience: 12 - 15 years | Location: GurugramWe’re building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you’ll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.What You’ll Do
Lead ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.50 LPA TO 3.00 LPA
Job description- Tele Collection ExecutiveLocation: ThaneExperience Level: 1– 3 Years
Key Responsibilities:
Make outbound calls to customers with overdue personal, business, or consumer loans.
Coordinate customers about their pending EMIs and payment due dates.
Maintain a polite and professional attitude while handling customer queries.
Record call details and payment commitments accurately in the system.
Escalate unresolved issues ...