156 Job openings found

 Key Responsibilities Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently while maintaining professionalism and empathy Document customer interactions clearly and accurately in CRM systems Escalate complex issues to appropriate teams when necessary Follow service quality ...

Key Responsibilities Handle customer inquiries via phone, email, chat, in Mandarin (and English if required) Provide accurate information about products, services, policies, and procedures Resolve customer complaints efficiently with professionalism and empathy Record and update customer interactions in CRM or support systems Escalate complex or unresolved issues to appropriate internal teams Meet service quality standards, KPIs, ...

Key Responsibilities: Make outbound calls to potential customers to brief them about our services. Engage with customers via chat to resolve queries and provide service details. Schedule appointments with interested customers and confirm via email. Send the company profile and other relevant information to clients over email. Maintain accurate records of customer interactions and ...

Role : Customer Support & Success Specialist (Inside | SaaS) Experience: 1– 4 years Location: Navi Mumbai Joining Timeline: Immediate Why this role matters Our customers are real Indian businesses - traders, service providers, manufacturers, and professionals trying to digitize. This role is the voice of Billoxy for our customers. You will directly impact ...

Key ResponsibilitiesSales Support & Administration Assist the sales team with preparing quotes, proposals, and presentations Maintain and update customer databases, CRM records, and sales reports Track sales orders, contracts, and delivery schedules Coordinate internal communication between sales, finance, logistics, and marketingteamsCustomer Service Respond to customer inquiries by phone, email, or ...

Location: Mumbai (onsite)Department: Customer Support / OperationsReports to: Operations ManagerPrefered: Female About KeepintouchKeepintouch is a dynamic digital platform designed to help users stay connected, informed, and empowered. Our mission is to provide a seamless user experience with reliable, friendly, and timely assistance.   Key Responsibilities Provide first-level support to users via chat, email, or ...

Job Requirements Role/ Job Title: Product Manager-Cross Sell Function/ Department: Cross Sell Job Purpose: The role entails scaling up the Cross Sell business by implementing strategies to expand the existing products, channels, segments, and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes ...

  What You'll Do Build and scale. Next.js frontends for our web and mobile web applications, ensuring fast, responsive, and accessible user experiences. Develop interactive features such as video, chat, and real-time collaboration tools that power our learning platform. Integrate APIs and backend services (Laravel, AWS) seamlessly with the frontend for reliability and performance. Optimize ...

ROLE SUMMARYThe coordinator will play a vital role in ensuring the smooth operation of our online tutoring platform. The successful candidate will be responsible for coordinating tutoring sessions, managing tutor and student relationships, and providing exceptional customer support.KRA: TASK / ACTIVITIES● Coordinate tutoring sessions between students and tutors● Manage tutor ...

Job Title: Area Service Manager Grade: Division/Department: Profile Division Work Location: Noida, East Delhi, Ghaziabad -1 South & Central Delhi -1West & North Delhi - 1Gurgaon, Manesar, Faridabad - 1 Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, ...