158 Job openings found

Manage large amounts of incoming queries via  email and chat messages  Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow ...

Job Description: Manage paid media add on social medial - Facebook, Instagram, Linkedin, etc. Manage Brand Management, Chat Box, Social Listening, etc. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful ...

Job Description   Converts inquiries into sales by answering Outbound/Inbound telephone calls. Generating Leads and be bold enough to handle customers of various kinds. Qualify prospect on the basis of suggested guidelines. Proper follow-up with the prospects for meetings and coordinate with sales representatives Handle outbound/inbound calls on the customer support number and convert them into ...

Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations. NOC Team Lead We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...

Position Summary We are seeking a motivated and technically skilled IT Helpdesk & Support Specialist to join our growing India-based team. This is a newly created, critical role designed to provide real-time, on-the-ground IT support to all India-based employees during local India business hours.  Currently, the IT helpdesk function is staffed entirely ...

Senior AI Engineer  Location: Charlotte, NC (4 days 1 day remote) W2 Candidates only Local Nearby Candidates Required     Key Responsibilities Architect and develop AI-driven IVR and conversational systems using Python Build English-Spanish translation systems. Perform data analysis using SQL on large-scale IVR and interaction datasets Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases Lead development of agentic AI ...

Company: Borzo (WeFast) Manager - Operations Job description Borzo is one of the biggest and most technologically advanced players in the global same-day delivery market. We provide unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. We strive to make delivery easier and cheaper ...

Job Summary We are looking for a dynamic and multi-skilled E-commerce Executive who can manage online marketplace operations along with basic accounting and marketing support. The ideal candidate should be adaptable, detail-oriented, and capable of handling multiple responsibilities in a fast-paced FMCG environment. Key ResponsibilitiesE-commerce OperationsManage product listings on platforms like Amazon, ...

Role Overview The Customer Support Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.   This role is 70% reactive support (handling ...

Key Responsibilities: work allocation to the respective persons Handling inbound/outbound calls, emails, and chat support for customer queries. Resolving customer issues, complaints, and providing updates. Maintaining databases, records, and reports. Administrative Duties: Maintaining detailed client records, updating databases, processing orders, and preparing satisfaction reports. Collaboration: Working with internal teams to ensure seamless service delivery and, in some cases, ...