181 Job openings found

Job Description We’re proud to develop an innovative product that is set to disrupt the way in which customers and businesses communicate face-to-face. To help us continue to grow our offerings, we’re in search of an experienced product manager to lead the development team. As our product manager you’d be ...

Job Title: Senior Architect - Genesys Pure Cloud Salary: As per Market Standards Work Mode: Bangalore(BTM Layout) Timings: 10 AM - 7 PM (IST) Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform. Relevant Work Experience: 7-8 years of experience in Solution Design, Software Development ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Job Title: Customer Service Representative Location: Sion Department: Customer Service Job Type: Full-time Work Mode: On-site Job Summary: We are seeking a Customer Service Representative to join our team and serve as the first point of contact for our valued customers. The ideal candidate will be a proactive problem-solver who is passionate about delivering ...

Job Title: Loyalty Program ManagerLocation: Head office , Nariman Point Job Description: As a Loyalty Program Manager at Paints you will be responsible for developing, implementing, and managing our customer loyalty program. You will play a crucial role in increasing customerretention, driving engagement, and maximizing customer lifetime value. This role offers a unique opportunity ...

Responds to Customer Complaints. Evaluates and Resolves Problems of Customers. Assists In Installing the Equipment. Analyses, Inspects & Reviews findings to determine the solution to the problem that the customer demands. Offers Customer Training for the Product. Works Alongside with technical sales engineers. Monitors Performance of the products. Provides Customers with regular reports and feedback on their ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Careers that Change Lives A Day in the Life Client is a mission driven organization and is committed to serve our customer better. As part of GCCX, the Business Technology Solutions Manager will work across the region to provide leadership, coordination, and execution of key strategic initiatives, with focus on ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...