1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract
Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
6.0 Year(s) To 9.0 Year(s)
Not Disclosed by Recruiter
About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Overview:
The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...
2 Opening(s)
5.0 Year(s) To 7.0 Year(s)
1.80 LPA TO 3.00 LPA
A Floor Manager in the Jewellery Industry is a key position responsible for overseeing the daily operations of the retail floor or showroom, ensuring that sales targets are met, customer service is of the highest quality, and inventory is properly managed. This role is integral to the smooth functioning of ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
Customer experience ,Customer Management,Customer Success,Client Onboarding
Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion
Process Improvement Initiatives,Process Implementation.
Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc.
Building an onboarding team from scratch, and handling CS operations and programs, directly under the vice president of customer success.
Independently lead a customer success platform implementation project ...
1 Opening(s)
8.0 Year(s) To 11.0 Year(s)
Not Disclosed by Recruiter
Roles and Responsibilities:
Customer Relationship Management (CRM):
Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines.
Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders.
Negotiation: Engaging in negotiations related to prices, quantities, and ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description
Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level
Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level
Identify patterns, trends, and key drivers ...
4 Opening(s)
2.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 6.95 LPA
JOB DESCRIPTIONJob Title Style EditorDepartment RetailPosition Off roleReports to Store Manager/Team LeaderJOB PURPOSE:To maximize every sales opportunity, for the store and across all other channels, by delivering exceptionalcustomer service, upholding outstanding store standards through demonstrating Asian Paints values, andensuring compliance with operational processes, to ensure every customer experience is tailored ...
2 Opening(s)
4.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...