1463 Job openings found

    A service advisor in an automotive setting acts as a crucial link between customers and the service department. They are responsible for understanding customer needs, translating those needs into actionable work orders for technicians, and communicating repair information, costs, and timelines back to the customer. They also handle scheduling appointments, managing the service ...

Role: Regional Head-Government Banking Business: Government Banking Group Place of work: Lucknow CTC: 40 lacs max Age: 44 years max Roles & Responsibilities: '- Maintain relationships with Bureaucrats - IAS, IRAS, IPS, State Civil Service officials - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of business of Government Banking Group   ...

Job Purpose The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time. Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer. To increase the ...

1 direct and manage all activities relating to the delivery of effective customer service2 liaise with other department heads across the organization3 implement and maintain effective methods for gathering customer satisfaction data4 develop plans and targets for the customer service team5 delegate tasks to team leaders to ensure the smooth ...

We Are Hiring CRM Executive In Surat.Job Title: CRM Executive Location District: SuratExperience Required: 2–4 yearsSalary Range: ₹18,000 – ₹30,000/month + performance bonus Key Responsibilities: Client Relationship Building: Maintain regular contact with customers to ensure satisfaction and keep them updated on new products or services. Site Visits & Customer Meetings: Conduct in-person visits ...

Understanding clients: Understanding clients' needs, preferences, and concerns      Providing personalized service: Providing personalized advice and support to clients      Improving customer experience: Collaborating with other departments to find areas for improvement      Identifying trends: Analyzing trends that may impact clients and developing strategies to retain them      Resolving issues: Promptly addressing client complaints and resolving issues      Conducting surveys: Conducting customer satisfaction surveys and recommending ...

Job Title: Customer support/ Sales support  Job Location: Dubai Year of Experience: Minimum 1 year Salary: 6k AED Roles and Responsibilities: Sales Order Management: Creating and preparing sales orders following SOPs, ensuring accuracy and completeness before submission. Cross-Department Coordination: Collaborating with Sales, Logistics, Procurement, and Finance to ensure tasks are completed on time and resolving inter-departmental issues. ERP ...

  Job Summary We are looking for a motivated and experienced Customer Relationship Manager to lead Customer Relationship Management (CRM), Facility Management, and Hospitality Services within a construction or real estate development environment. The role ensures seamless client engagement, high satisfaction, and smooth post-handover services. Key Responsibilities Customer Relationship Management (CRM) Serve as the primary ...