5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well.
Key Accountabilities
Source and acquire new business for the company, and consistently deliver on sales ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative.
Key Accountabilities
Source and ...
20 Opening(s)
0 To 1.0 Year(s)
1.00 LPA TO 1.20 LPA
Your responsibilities include taking orders, answering questions relating to the order, receiving payment and executing the order. You should provide quick and efficient service, ensure maximum customer satisfaction, and resolve all queries professionally.
Your responsibilities include taking orders, answering questions relating to the order, receiving payment and executing the order. You should provide ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
20.00 LPA TO 35.00 LPA
Role: Regional Head-Government Banking
Business: Government Banking Group
Place of work: Lucknow
CTC: 40 lacs max
Age: 44 years max
Roles & Responsibilities:
'- Maintain relationships with Bureaucrats - IAS, IRAS, IPS, State Civil Service officials - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of business of Government Banking Group ...
1 Opening(s)
6.0 Year(s) To 13.0 Year(s)
Not Disclosed by Recruiter
Job Purpose
The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:Designation: Senior Manager- Digital Customer connect
Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
4.00 LPA TO 7.00 LPA
1 direct and manage all activities relating to the delivery of effective customer service2 liaise with other department heads across the organization3 implement and maintain effective methods for gathering customer satisfaction data4 develop plans and targets for the customer service team5 delegate tasks to team leaders to ensure the smooth ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
30.00 LPA TO 36.00 LPA
Summary:
The incumbent will be leading operations with primary responsibility in the initial years for the installation & commissioning of projects together with the delivery of project quality & customer satisfaction.
In the initial years, the incumbent will also be responsible for setting up the operations function including instituting appropriate policies, ...
1 Opening(s)
2.0 Year(s) To 13.0 Year(s)
11.00 LPA TO 28.00 LPA
Understanding clients: Understanding clients' needs, preferences, and concerns
Providing personalized service: Providing personalized advice and support to clients
Improving customer experience: Collaborating with other departments to find areas for improvement
Identifying trends: Analyzing trends that may impact clients and developing strategies to retain them
Resolving issues: Promptly addressing client complaints and resolving issues
Conducting surveys: Conducting customer satisfaction surveys and recommending ...