1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
The activities and strategies a company uses to keep existing customers engaged and continuing to do business with them over time.
Narrower and more focused on the period after the initial purchase. It centers on building loyalty, reducing churn (customer loss), and maximizing the lifetime value of each customer.
To ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
We have an urgent opening for the position of Quality Manager for a reputed manufacturing company (Foundry Industry) for Kolkata (Bagnan/Kulgachia).
Purpose of the Role: To ensure the defined quality controls and quality assurance are in place and effective in meeting customer satisfaction. To develop, sustain, and improve quality Quality Management Systems (QMS ...
2 Opening(s)
12.0 Year(s) To 18.0 Year(s)
15.00 LPA TO 20.00 LPA
Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the Mobility business of the Company. The incumbent will also help in managing key external partners as well.
Key Accountabilities
Source and acquire new business for the company, and consistently deliver on sales ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that compnay remains competitive and innovative.
Key Accountabilities
Source and ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 4.80 LPA
Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
Responsibilities:
Supervise day-to-day operations in the customer ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
20.00 LPA TO 35.00 LPA
Role: Regional Head-Government Banking
Business: Government Banking Group
Place of work: Lucknow
CTC: 40 lacs max
Age: 44 years max
Roles & Responsibilities:
'- Maintain relationships with Bureaucrats - IAS, IRAS, IPS, State Civil Service officials - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of business of Government Banking Group ...
1 Opening(s)
2.0 Year(s) To 13.0 Year(s)
11.00 LPA TO 28.00 LPA
Understanding clients: Understanding clients' needs, preferences, and concerns
Providing personalized service: Providing personalized advice and support to clients
Improving customer experience: Collaborating with other departments to find areas for improvement
Identifying trends: Analyzing trends that may impact clients and developing strategies to retain them
Resolving issues: Promptly addressing client complaints and resolving issues
Conducting surveys: Conducting customer satisfaction surveys and recommending ...