1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 9.00 LPA
Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met.
Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF.
Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform.
Coordinating with teams for End to End Order Status ...
5 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.36 LPA TO 4.56 LPA
Job Title: Customer Support Executive (Night Shift)Company: Speed Global SolutionsShift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off)Typing Speed- 30WPMLocation: H169, Sec.63 Noida (201301)Salary: 28K to 38K in hand Key Responsibilities:• Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel ...
1 Opening(s)
3.5 Year(s) To 8.0 Year(s)
5.00 LPA TO 12.00 LPA
Kindly work on this opening. Share profiles with good communication skills only. Should have experience in dealing / communication to US / UK clients over email / Phone, handling L3 and higher level escalations.
NOC Team Lead
We are looking for a NOC Team Lead to join Gravitas at our Mumbai office. ...
2 Opening(s)
1.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.00 LPA
1st and 2nd Saturday will be off, along with all sundays
Responsibilities :
Resolve customer queries and complaints in a timely and effective manner
Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels.
Maintain a high level of product knowledge to address customer ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
A Customer Service Project Administrator is responsible for managing customer experience from when they are scheduled for installation to the completion of the installation. This role involves potentially communicating with various stakeholders and ensuring the company hits the monthly Installation targets.
Additionally, the Customer Service Project Administrator will also be handling ...
10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 4.50 LPA
The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process.
Key Responsibilities :
• Provides customer support to individuals who contact the Customer ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 3.60 LPA
Description:
Billing & Dispatch Executive is a vital role within the company, responsible for managing the billing process and coordinating the dispatching of goods or services to customers. This position requires excellent organizational, communication, and problem-solving skills to ensure smooth and efficient operations. The Billing & Dispatch Executive works closely with ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
1.80 LPA TO 2.40 LPA
Billing & Dispatch Executive is a vital role within the company, responsible for managing the billing process and coordinating the dispatching of goods or services to customers. This position requires excellent organizational, communication, and problem-solving skills to ensure smooth and efficient operations. The Billing & Dispatch Executive works closely with ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 5.00 LPA
Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...