2111 Job openings found

Business/Technical Knowledge: Thoroughly understand the dynamics, trends, competitive environment and key factors for success in BB-Group’s products, operations and services. Customer Relationships: Along with the sales and service teams, develop outstanding relationships with major customers to foster partnerships that ensure mutual performance and growth, while creating strategic advantage for the customer ...

Job Description:We are looking for a highly motivated and technically proficient Service Engineer to provide technical support and service for solar systems installed at residential and commercial sites in Ahmedabad. As a Service Engineer, you will be responsible for troubleshooting, diagnosing, and resolving technical issues related to solar energy systems. Your expertise will ...

Job Purpose: As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, ...

Who are we? A global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of two Business Areas within the company Group, with a total of about 6,200 employees around the world. We are committed to advancing operational performance in marine, port and built infrastructure, empowering our ...

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

Key Responsibilities: ● AI Strategy & Solution Design: ○ Design AI-based solutions (chatbots, voice bots, AI-driven CRMs, etc.) to automate and enhance the customer care experience. ○ Identify and evaluate AI tools and platforms that can be integrated into our current systems. ○ Develop a long-term AI strategy for the ...

We are looking for a dynamic Customer Service Representative to drive end to end requirements for our business needs. What you’ll be doing: You will be responsible for making calls and answering customer queries Ensure, follow up with customers Responsible for converting calls into customer orders Ensure generic adoption You will be responsible for cross sales Responsible ...

Role Details: Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...

CRM, or Customer Relationship Management, is a strategic approach and technology used to manage a company's interactions with current and potential customers. It aims to improve customer relationships, streamline processes, and ultimately drive business growth. CRM systems provide a central hub for capturing and organizing customer data, facilitating better communication, and personalizing interactions ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...