1 Opening(s)
0 To 2.0 Year(s)
0.00 LPA TO 0.00 LPA
We have an opening for the position of Customer Care and Collection Officer (Hybrid) for a reputed company at the Andheri location.Job Description:
Coordinate with Branches for receivables list for calling
Devise payment schedule plans as per the pending payments
Establish initial communication with the customers for collections through mails / phone calls
Negotiating or finalizing ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 7.00 LPA
MAIN DUTIES/RESPONSIBILITIES:
Assisting the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts.
Assisting the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services, and other services.
Assist to resolve and assist with any operations inquiries or problem-solving in a ...
50 Opening(s)
0 To 1.0 Year(s)
1.20 LPA TO 2.00 LPA
Immediate hiring for Customer Care Executive Voice Process (M/F)
Location: Indore
Education: Any 12th Pass, Undergraduate or Graduate
Salary: 1.20 LPA to 2.0 LPA
Key Skills:
Excellent English Speakers
Basic Computer skills
Should know call etiquettes
Good listening skills
Ability to handle pressure and resolve customer queries
Immediate joiners preferred
5 Opening(s)
0.5 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.50 LPA TO 5.00 LPA
We are looking for candidates with relevant experience in handling inbound and chat processes, along with team handling skills.
Supervise and manage a team responsible for handling inbound calls, chats, emails, customer queries, and reviews on iOS.
Ensure all customer interactions (calls, chats, and emails) are promptly addressed and resolved within established ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
12.00 LPA TO 12.00 LPA
VRM Profile Summary
Role Objective: Build and maintain strong customer relationships through virtual channels
Key Responsibilities:
Manage a portfolio of customers and ensure high engagement.
Drive sales of products/services through outbound calls and digital interactions.
Provide personalized solutions based on customer needs.
Achieve revenue targets and cross-sell/up-sell opportunities.
Skills Required:
Strong communication and persuasion skills.
Experience in outbound sales or ...
1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.20 LPA
Job Description:• Punching SO of new orders in Tally and making a dispatch plan.• To make a benchmark of the Sales team monthly/weekly.• Preparing Quotation and handling customer enquiries, processing vendor registration documents,• Responding to complaints from customers and giving after-sales support when requested• Handle rejections and replacements of customers ...
15 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities
Handle customer inquiries via phone, email, chat, or social media in Arabic (and English if required)
Provide accurate information about products, services, policies, and procedures
Resolve customer complaints efficiently while maintaining professionalism and empathy
Document customer interactions clearly and accurately in CRM systems
Escalate complex issues to appropriate teams when necessary
Follow service quality ...
1 Opening(s)
2.0 Year(s) To 10.0 Year(s)
1.00 LPA TO 6.00 LPA
Posion: IT Manager (Retail Business IT Operaons)Job Descripon:The person is responsible for the seamless operaon of retail business applicaons, specifically thePOS system, and the efficient funconing of IT infrastructure across jewellery retail stores.This role ensures robust system controls, data-driven decision-making, and the applicaon ofmodern technologies such as AI and advanced ...
1 Opening(s)
2.0 Year(s) To 10.0 Year(s)
1.00 LPA TO 6.00 LPA
Posion: IT Manager (Retail Business IT Operaons)Job Descripon:The person is responsible for the seamless operaon of retail business applicaons, specifically thePOS system, and the efficient funconing of IT infrastructure across jewellery retail stores.This role ensures robust system controls, data-driven decision-making, and the applicaon ofmodern technologies such as AI and advanced ...