1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
7.0 Year(s) To 9.0 Year(s)
12.00 LPA TO 16.00 LPA
Position Overview:
The Head of Customer Support will lead and manage the customer support operations, ensuring the highest level of customer satisfaction. This role involves strategic planning, team management, and developing customer support processes that align with the company's goalsand values.Key Responsibilities:1. Leadership and Strategy:o Lead the customer support team ...
2 Opening(s)
4.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
We are seeking a dedicated and customer-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products and services. This role is essential in helping us build strong relationships with ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Customer Relationship Management:
Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle.
Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction.
Develop strategies and initiatives to improve customer retention and loyalty.
Lead Data Management:
Maintain and update customer databases, ensuring accuracy ...
4 Opening(s)
2.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 10.00 LPA
Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE
As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
3.60 LPA TO 4.20 LPA
Job brief
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent ...
6 Opening(s)
4.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Overview:
As a Global IT Technical Help Desk Support Admin, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, ...
1 Opening(s)
0 To 0.6 Year(s)
1.44 LPA TO 2.16 LPA
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.80 LPA TO 3.00 LPA
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...