1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Schedule customer orders timely and accurately
coordinate with truck driver
coordinate with client
Monitor and track On Time Delivery per assigned customer
Communicate effectively with customer by phone, e-mail,
Enter customer orders and data accurately and timely
Maintain customer database
Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up
Manage assigned ...
2 Opening(s)
0.6 Year(s) To 1.5 Year(s)
Not Disclosed by Recruiter
We are looking for a dynamic and customer-focused Pre-Sales Executive to handle inbound inquiries from prospective customers. The candidate will be responsible for providing project information, understanding customer requirements, sharing brochures and project details, and coordinating with the sales team for further follow-up.
Handle inbound calls from customers interested in company ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
2.40 LPA TO 3.60 LPA
The Operational /PR Manager’s Duties and Responsibilities:
Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Play a significant role in long-term planning.
Organize, direct, control and coordinate medical and health services in relation to ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
3.50 LPA TO 5.00 LPA
About the Role:We are seeking a motivated and detail-oriented professional to join our internationalbusiness team. This role will directly support outbound sales activities for the Kingdom ofSaudi Arabia (KSA) market working closely with the international Business Manager. Thecandidate will serve as a vital link between our customers, inbound team, and ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
About Company: Smart Controls India Ltd is an Indo-German industrial automation company, established in 1995 and headquartered in Gwalior, Madhya Pradesh. It operates as a member of the Zeppelin Group, a global leader in plant engineering and industrial solutions. Smart Controls delivers a range of automation and digitalization solutions, including:
Automation ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities in the role:
Customer Project Management
• Ensuring that the order has all the required information and can fulfil the order in the specified timeframe.• Completing the Discovery phase.• Coordinating with the customers and the internal teams to complete the project in a timely manner• Creating Project Plans and sending ...
2 Opening(s)
0 To 3.0 Year(s)
1.00 LPA TO 1.20 LPA
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to ...
10 Opening(s)
10.0 Year(s) To 20.0 Year(s)
2.00 LPA TO 5.00 LPA
Job Description
Customer Service Support Support to develop business through online or offline (leads conversion).
Adherence service procedures, policies and standards.
Monitor on time delivery of product purchased by online customers.
Achieve the online sales target assigned.
Verify all the online sale (Transaction paid/ Fraud alert).
Keep focus on customer experience throughout interactions.
Customer Enquiry and ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 7.00 LPA
MAIN DUTIES/RESPONSIBILITIES:
Assisting the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts.
Assisting the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services, and other services.
Assist to resolve and assist with any operations inquiries or problem-solving in a ...