18 Job openings found

  IVR Engineer base has to be Java coding. JD is for a senior role get me junior or senior guys am OK for a Junior IVR at L3 we can go till 15, for senior L5 we can go till 25 lacs. Java Spring Hibernate AWS MYSQL AngularJS Sr IVR engineers for our Bangalore location. Please share ...

Job Title: Senior Architect - Genesys Pure Cloud Salary: As per Market Standards Work Mode: Bangalore(BTM Layout) Timings: 10 AM - 7 PM (IST) Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Design custom solutions and enhance features within the Genesys Pure Cloud platform. Relevant Work Experience: 7-8 years of experience in Solution Design, Software Development ...

Job Title: Senior Developer - Genesys Pure CloudWork Mode: Bangalore(BTM Layout)Timings: 10 AM - 7 PM (IST)Salary: As per Market Standards Position Overview: Role: Professional Services Team Member for Genesys Pure Cloud Contact Center Objective: Provide custom solutions and enhance platform features through customization. Relevant Work Experience: 5-6 years in Software Development (Java/J2EE, Web Services ...

Senior AI Engineer  Location: Charlotte, NC (4 days 1 day remote) W2 Candidates only Local Nearby Candidates Required     Key Responsibilities Architect and develop AI-driven IVR and conversational systems using Python Build English-Spanish translation systems. Perform data analysis using SQL on large-scale IVR and interaction datasets Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases Lead development of agentic AI ...

Position: Integration Developer Location: Pennsylvania, Harrisburg Description of Duties   Responsible for connecting the different systems, applications, and technologies, including SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for ...

Sr. Software Engineer I   Job Description:-Looking for senior professional having experience of C++ programming on the telecom domain.   Key roles &Responsibilities :-   Provide high level design solutions that conform to the overall system requirements Primary resource person in converting business requirements and definition to system programming specifications. Approve technical specifications for Analyst. Design and write ...

Job Title: AWS Connect Cloud Engineer Location: Westerville, Ohio (Onsite/Hybrid)Employment Type: W2 OnlyRelocation: Candidates from EST/CST zones may relocate with a valid reason Job Summary We are looking for a skilled AWS Connect Cloud Engineer with hands-on experience in designing, implementing, and managing cloud-based contact center solutions using Amazon Connect. The ideal candidate will have a strong background ...

Primary Role: IVR Call Handling & Customer Communication Key Responsibilities:IVR & Incoming Call Management:   Attend all incoming calls with a polite and cheerful attitude. Be a good listener and ensure a positive interaction experience. Handle customer enquiries and guide them accordingly. Analyse the customer's query and forward the lead to the respective Sales Executive based ...

Responsible of creating applications that use the Genesys Cloud APIs or integration capabilities. Should be able to build IVRs and manage the existing IVR flows for clients/end users. Provide required support during cutover and production Should be familiar with we programming and REST APIs. It will be advantage if developer has experience in using ...

Job Description:We are seeking a Marketing Associate with 1-2 years of experience to join our dynamicmarketing team. As a Marketing Associate, you will be responsible for managing the entireprospect-to-customer journey through various marketing channels, including Email, WhatsApp,Text Messages, Events, and IVR. The ideal candidate is a talented and efficient individual ...