4 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
We are hiring for Customer support Officer, Business Development Officer for IT Software firm at Chinchwad location in Pune.
Qualification: Any Graduate or min 12+ std with excellent English communication & convincing skills.Experience: 1 to 5 yrs in handling customer coordination/support activitiesWork location: Chinchwad in PuneGender: Female only
Job Description: It's B2B customer support activitiesCoordinate customer leads to verify ...
2 Opening(s)
7.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
We're hiring for the following position for one of our reputrd clients. Kindly find details.
Manager – Digital Technology Support
Minimum experience: 7+ years
Location: Lower Parel
Responsibilities:
Manage Business as usual support for applications under the Digital Technology umbrella
Understanding of AWS/Azure
Understanding of Support standards & practices
Understanding of monitoring and alerting tools
Fair understanding of client ...
10 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.75 LPA TO 1.75 LPA
Position : System EngineerLevel : L1 Support
Experience : 1 year to 2 years
Employment type : Full timeJob Function : End User Support
Salary Range : CTC 19000 & THS 14500
No of positions : 10 No’s
Industry : Information Technology & ServicesEducation : B.E/ B. Tech / Diploma / Any GraduateWindows ...
1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
9.00 LPA TO 12.00 LPA
JAVA_ Production Support
Skill: Java Production Support
A detailed Job Description with Mandatory and Good to have skills.
Support engineer with good experience of providing level4 (Monitoring, debugging, troubleshooting as well code fixing) support of a Java Web Application. Person should also be ready to work in shifts including weekends and holidays.
Mandatory Skills:
Core ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Basic Requirements:
?Excellent customer service experience is vital
?Excellent communication/ phone skills is a must
?Strong analytical and troubleshooting skills
?Coachable and willing to adapt to change
?Ability to work in a fast paced environment
?Ability to work in different time zone/shifts to support a global team
Job Requirements
?Bachelor’s Degree or Associate’s Degree in Information Technology or related field preferred
Technical Requirements:
?Effective IT Troubleshooting Skills
?Ability to Support a user group of 1000+
?2+ years’ experience with enterprise-level support
?CompTIA A+ Certification or comparable preferred
?Call Center/Help Desk experience preferred
?JIRA system experience a plus
Knowledge, Skills and Abilities:
?Comprehensive knowledge of current PC operating systems, printing, networking, and application
environments (mac, windows)
?Effective and efficient organization and time management skills
?Strong verbal and written communication skills
?Effective analytical and problem solving skills
?Excellent telephone skills and customer service orientation
?Flexibility in dealing with a combination of simultaneous projects and tasks
?Ability to work well under pressure and meet extremely tight deadlines
Product/Application/Support:
?Active Directory
?Adhering to SLA
?Correct escalation paths
?Disk cleanup
?Elifecycle Process (onboarding/transfer/Deactivation)
?Encryption
?Escalating to Engineering/Jira
?Timely follow up with Customers
?JSS
?Managing Call queue/Ticket queue
?Managing Mifi/Corp Cell phone
?Nexthink
?Office 365 TS
?Okta/SSO
?Printer support
?SCCM
?Software/Hardware troubleshooting (win/mac)
?TPN
?Training users how to do technical tasks over the phone
?Understanding process (Problem, Escalation, VP support)
?Virtual Machine TS
?VPN support
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 6.00 LPA
Key skills
Good Communication & Soft Skills
Proficiency in one or more core areas
Working knowledge of SQL, T-SQL, and SQL Server
Relational database programming or similar database programming knowledge
Windows Server troubleshooting, Active directory & SQL(basic query, jobs, backup/restore)
Knowledge AWS, Citrix or VMware / Migration
Also, feel free to reach out us in case ...
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 6.00 LPA
Key skills
Good Communication & Soft Skills
Proficiency in one or more core areas
Working knowledge of SQL, T-SQL, and SQL Server
Relational database programming or similar database programming knowledge
Windows Server troubleshooting, Active directory & SQL(basic query, jobs, backup/restore)
Knowledge AWS, Citrix or VMware / Migration
Also, feel free to reach out us in case ...
1 Opening(s)
Not Mentioned To 2.0 Year(s)
0.96 LPA TO 1.20 LPA
We are looking Technical Support Executive for our Retail Product. The person will be responsible for Software Testing, Installation, Technical Support to customer, trouble shooting etc. He should able to handle our windows based product and provide technical support to the customers. This position is not for any BE or ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Key Skills Required:• Excellent communication skills• Strong sense of ethics and integrity• Knowledge of MS Office Products.• Multi-tasking & Work under pressure• Critical thinking, problem solving ability• Sound Logical skills.• Good Team player• Knowledge of Finance / Lending Domain and managing Loan Origination System / Loan Management System /Collections / ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Training:
Support the implementation of training activities.
Support implementation and maintenance of documentation and training systems I&D
Manage I&D training metrices.
Maintain I&D user training matrix and curricula.
Prepare I&D quality system documents and liaise with Quality group to prepare document package for new/ revised quality documents.
Content upload/ course creation in training system (ISOtrain) for ...