1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Job Title:
Location: Hazaribagh Department: Customer Experience (CX) Reports To: Dealer Principal / Customer Experience Head
Company:
Pratik Automobiles (Authorised Dealership of Mahindra & Mahindra)
Job Purpose:
To manage customer satisfaction, handle post-service feedback, and ensure a superior customer experience across all touchpoints.
Key Responsibilities:
Handle customer queries and complaints promptly and professionally.
Follow up with customers after ...
1 Opening(s)
10.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Job Purpose:
As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
2.40 LPA TO 3.00 LPA
Key Responsibilities •
Customer Relationship Management
• Serve as the primary point of contact for customers, addressing inquiries and concerns.
• Maintain long-term relationships with clients and ensure high customer satisfaction.
• Follow up on orders, payments, and after-sales support.
• CRM & Data Management
• Maintain and update the CRM system with accurate customer ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
16.00 LPA TO 20.00 LPA
The company is looking for a high performing Customer Acquisition Manager (Steel Sales ) to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/She will be responsible for leading and managing a team of Field Sales associates to manage ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
18.00 LPA TO 22.00 LPA
The company is looking for a high performing Customer Acquisition Manager (Steel Sales ) to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/She will be responsible for leading and managing a team of Field Sales associates to manage ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 18.00 LPA
The company is looking for a high performing Customer Acquisition Manager (Steel Sales ) to help meet customer acquisition, onboarding and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/She will be responsible for leading and managing a team of Field Sales associates to manage ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Schedule customer orders timely and accurately
coordinate with truck driver
coordinate with client
Monitor and track On Time Delivery per assigned customer
Communicate effectively with customer by phone, e-mail,
Enter customer orders and data accurately and timely
Maintain customer database
Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up
Manage assigned ...
4 Opening(s)
3.0 Year(s) To 8.0 Year(s)
16.00 LPA TO 20.00 LPA
We are looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach. He/she will be responsible for managing the client funnel for repeat order and increase wallet share, directly interacting with MSMEs to ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
5.00 LPA TO 7.20 LPA
PURPOSE
Responsible for acting as a liaison between customers and organization in the area of customer service.
RESPONSIBILITIES
Process customer complaints.
Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction.
Maintain customer price list in order entry and invoice system.
Process customer orders, changes, returns and invoicing according to established ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
16.00 LPA TO 22.00 LPA
The Company is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.
He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of ...