1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description
Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level
Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level
Identify patterns, trends, and key drivers ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 7.00 LPA
Job Role
Relationship Management
Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues.
Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
Manage the portfolio to de-risk against attrition and achieve stability of book.
Have complete knowledge of the customer base in ...
10 Opening(s)
3.0 Year(s) To 8.0 Year(s)
11.00 LPA TO 18.00 LPA
Priority Relationship Manager
RESPONSIBILITIES
Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management
Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives.
To provide the face of the Bank to the highest net worth customers of the Bank.
KEY RESPONSIBILITIES
RELATIONSHIP MANAGEMENT
Build and deepen ...
5 Opening(s)
2.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 10.00 LPA
Job SummaryDefine key responsibilities to reflect the duties and responsibilities of this role. [Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Role Summary:
This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
________________________________________
Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...
1 Opening(s)
3.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 15.00 LPA
Job Role:The incumbent will be expected to be the rainmaker for the company who shall be managing key accounts, farming them, ensuring order fulfillment & customer NPS. The desired candidate must have flair for new and evolving technologies.Job Description:
Ensure Sales Margin budget achievement on weekly monthly
Maintain expand business relationship with ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
25.00 LPA TO 30.00 LPA
Job description:
Job Purpose : Lead Digital for Liabilities products, customer experience. Work with all business specially with branch banking, Liability sales and Transaction Banking, SME.Managerial Responsibilities: Recruit and Build a team Pan India, on board and train them. Coach them to bring out the best from each team member. Ensuring minimal attrition ...
10 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 6.00 LPA
Job Purpose:VRM will be responsible for enhancing the customer engagement virtually to increase customersickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell ofproducts and work towards upgrading and on-boarding customers in the relationship bankingprogram. Professionally driven to achieve higher customer satisfaction and increase retention. VRMto ...
5 Opening(s)
4.0 Year(s) To 15.0 Year(s)
5.00 LPA TO 8.00 LPA
JOB SUMMARY
Define key responsibilities to reflect the duties and responsibilities of this role.
Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening
Migrate client transactions to the digital platform
Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own ...