53 Job openings found

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

Job Title: NPS TelecallerLocation: KurlaDepartment: Customer Support Working Days/Time: 9:30 AM to 6:00 PM Salary: Best in Industry (It will be on Talisman HR Solutions Payroll) Summary:The NPS Telecaller will contact customers to conduct Net Promoter Score (NPS) surveys, collect feedback, and help improve customer satisfaction. Responsibilities include making professional customer outreach calls, ...

Job Title: NPS Team LeaderLocation: KurlaDepartment: Customer Experience/Customer Support Working Days/Timing: Monday to Saturday (6 Days) 09:30 AM to 06:00 PM Salary: Best in the industry (It will be on Talisman HR Solutions Payroll) Summary:The NPS Team Leader will oversee and manage a team of telecallers conducting NPS surveys, ensuring performance targets are ...

RESPONSIBILITIES* Build and deepen Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank.RELATIONSHIP MANAGEMENT Build and deepen relationships ...

Priority Relationship Manager RESPONSIBILITIES Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. KEY RESPONSIBILITIES RELATIONSHIP MANAGEMENT Build and deepen ...

Job Role Relationship Management Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in ...

Priority Relationship Manager RESPONSIBILITIES Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. KEY RESPONSIBILITIES RELATIONSHIP MANAGEMENT Build and deepen ...

Job SummaryDefine key responsibilities to reflect the duties and responsibilities of this role. [Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the ...

Role Summary: This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...

Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for ...