1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description
Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level
Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level
Identify patterns, trends, and key drivers ...
1 Opening(s)
5.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 32.00 LPA
RESPONSIBILITIES* Build and deepen Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank.RELATIONSHIP MANAGEMENT Build and deepen relationships ...
3 Opening(s)
3.0 Year(s) To 8.0 Year(s)
11.00 LPA TO 18.00 LPA
Priority Relationship Manager
RESPONSIBILITIES
Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management
Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives.
To provide the face of the Bank to the highest net worth customers of the Bank.
KEY RESPONSIBILITIES
RELATIONSHIP MANAGEMENT
Build and deepen ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 7.00 LPA
Job Role
Relationship Management
Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues.
Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
Manage the portfolio to de-risk against attrition and achieve stability of book.
Have complete knowledge of the customer base in ...
10 Opening(s)
3.0 Year(s) To 8.0 Year(s)
11.00 LPA TO 18.00 LPA
Priority Relationship Manager
RESPONSIBILITIES
Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management
Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives.
To provide the face of the Bank to the highest net worth customers of the Bank.
KEY RESPONSIBILITIES
RELATIONSHIP MANAGEMENT
Build and deepen ...
5 Opening(s)
2.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 10.00 LPA
Job SummaryDefine key responsibilities to reflect the duties and responsibilities of this role. [Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Role Summary:
This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...
1 Opening(s)
15.0 Year(s) To 23.0 Year(s)
25.00 LPA TO 35.00 LPA
Role & responsibilities
Customer experience ,Customer Management,Customer Success,Client Onboarding
Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion
Process Improvement Initiatives,Process Implementation.
Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc.
Building an onboarding team from scratch, and handling CS operations and programs, directly under the vice president of customer success.
Independently lead a customer success platform implementation project ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract
Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 4.00 LPA
Customer Relationship Manager - JD
Job Description: Customer Relationship Manager for Online Optical Business
Position: Customer Relationship Manager
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Overview:
We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...