1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 5.00 LPA
Job Summary
We are looking for an experienced Team Lead to manage Inbound and Outbound Email & Chat
operations for the process. The candidate will be responsible for driving sales
performance, managing team productivity, ensuring service excellence, and achieving business
targets.
Key Responsibilities
Team Management
∙Lead, coach, and motivate a team of Email & Chat Executives.
∙Monitor attendance, productivity, and adherence to process guidelines.
∙Conduct regular performance reviews, feedback sessions, and team huddles.
∙Handle customer and process escalations effectively.
Sales & Target Achievement
∙Drive team sales performance and ensure achievement of monthly targets.
∙Monitor conversion rates and implement strategies to improve results.
∙Promote upselling and cross-selling opportunities through customer interactions.
∙Track and report daily, weekly, and monthly sales performance.
Operations & Quality
∙Ensure timely resolution of customer queries within defined SLAs.
∙Maintain high standards of customer experience and communication quality.
∙Monitor KPIs including Productivity, Quality, CSAT, and Revenue.
∙Coordinate with Quality, Training, and Operations teams for continuous improvement.
Reporting & Process Improvement
∙Prepare and share performance reports with management.
∙Analyze team performance data and implement corrective action plans.
∙Identify process gaps and recommend improvements to enhance efficiency and results.
Required Skills
∙Minimum 2+ years of experience as a Team Leader in BPO, Customer Support, Sales,
Email, or Chat processes.
∙Strong team handling and people management skills.
∙Proven ability to drive sales and achieve targets.
∙Excellent communication, coaching, and problem-solving abilities.
∙Good knowledge of MS Excel, CRM tools, and performance reporting.
∙Ability to work in a fast-paced, target-driven environment.
Preferred Profile
∙Experience in Financial Services, FinTech, Credit Card, Loan, or Credit-related processes
is preferred.
∙Strong leadership mindset with a focus on customer satisfaction and business growth.
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
50.00 LPA TO 60.00 LPA
Department: Projects | Business: International EPC Projects | Grade: AGM / DGMReporting To: Business Head / COO – ProjectsQualification: B.E./B. Tech in Civil Engineering (Mandatory) | M.Tech / PG in Construction Management (Preferred)Experience: 18–25 YearsWork Location: Hyderabad (Initial Base), with deployment to Afghanistan.
Job Purpose
To provide strategic and operational leadership for the execution of large-scale industrial, factory, commercial, institutional, and ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.00 LPA TO 5.00 LPA
Acquisition Executive to join our HR team. The ideal candidate should have 6 months to 1 year of recruitment experience and be passionate about identifying and hiring top talent. This role involves managing the end-to-end recruitment process, coordinating with recruitment vendors, understanding hiring requirements, creating job descriptions, and ensuring timely ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
2.50 LPA TO 3.00 LPA
Job Summary
We are looking for a proactive and detail-oriented E-commerce Marketplace Executive with hands-on experience in managing multiple online marketplaces. The ideal candidate will be responsible for end-to-end marketplace operations, including seller account management, product listings, inventory control, order management, advertising campaigns, and driving online sales growth across various e-commerce ...
1 Opening(s)
1.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 3.60 LPA
Position: Sales Engineer
Location: Vapi
Experience: 1 - 4 Years
Industries: Engineering
Responsibilities:-
Generating Sales Lead.
Achieving Sales Target
Identifying, qualifying, and securing business opportunities; coordinating business
Collaborating with Sales and Leadership to secure, retain, and grow Sales/Revenue.
Prepare technical and commercial proposals for projects like Gold Refining Plants, PGM Refining Systems, and ...
1 Opening(s)
25.0 Year(s) To 35.0 Year(s)
18.00 LPA TO 24.00 LPA
Lead and manage all operations of the Wire Rod Mill (WRM) to achieve production, quality, cost, and delivery targets.
Develop production plans and ensure smooth execution of rolling mill operations as per business requirements.
Monitor billet charging, rolling, finishing, cooling, coiling, and dispatch processes for maximum productivity.
Optimize mill performance, rolling parameters, yield, ...
1 Opening(s)
0 To 3.0 Year(s)
Not Disclosed by Recruiter
Job Summary
We are seeking a proactive and detail-oriented Junior Executive to support Sales & Dispatch operations. The role involves commercial documentation, GST invoicing, coordination with internal teams, and administrative support to ensure smooth business operations.
Key Responsibilities
Prepare and generate accurate commercial GST invoices.
Ensure compliance with GST regulations and maintain proper documentation ...
1 Opening(s)
1.0 Year(s) To 15.0 Year(s)
5.00 LPA TO 15.00 LPA
Role: Finance support
Job Type: ON CONTRACT
Payroll Company: TALISMAN
Contract duration: every year renewable based on the performance.
Location: BKC.Mumbai.
Working Day: 5 Days
Timing: 9:00 A.M to 5:30 P.M
Qualification: CA/ICWA
Division – Transfusion Medicine – Diagnostics
CORE JOB RESPONSIBILITIES:
Monthly close process - sales and inventory reconciliation and sales accruals
Analyzes past and current financial performance data.
Prepares system reports ...
1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
2.00 LPA TO 6.50 LPA
Job Title: Sales Engineer – Switchgear & Electrical Instruments Products
Experience- Minimum 4 years
Location: Ahmedabad
Job Responsibilities-
Job Overview: We are seeking a dynamic and results-driven Sales Engineer with a strong background in switchgear and Electrical Instruments products. The ideal candidate will be responsible for identifying business opportunities, building strong customer relationships, and driving sales across industrial, ...
2 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.20 LPA TO 5.40 LPA
Position: Sales Executive (Male)Location: Ahmedabad & RajkotExperince: 3-6 yrs.Time: 10am - 6pmAbout Company:Our company is an Ahmedabad-based company that has been supplying plastic polymers, industrial chemicals, and petrochemical raw materials since 1962. It serves manufacturers across Gujarat and is an authorized distributor of polymer and chemical products. The company focuses on ...