1 Opening(s)
10.0 Year(s) To 19.0 Year(s)
17.00 LPA TO 23.00 LPA
To manage Call Centre operations through service partners as per defined KPIs, CustomerInteractions via Non-Voice Channels like emails/Chat and delivering customer experience ofutmost quality through these platforms.
Key Business Objectives:o Drive company revenue through up-selling, retention, win-backs, and new leadtracking/follow-ups via call center operations.o Ensure high-quality customer interactions through non-voice ...
1 Opening(s)
12.0 Year(s) To 18.0 Year(s)
30.00 LPA TO 35.00 LPA
Notice Period-Immediate
Work from Office
Working hours – 1 PM to 11 PM IST(24*7 support for P1)
Exp must have in ECC & SAP AMS Back ground.
Single Point-of-Contact for SAP AMS (ECC) delivery for FQE accounts and responsible for customer experience, service delivery , operations excellence, delivery excellence and business growth for the ...
20 Opening(s)
5.0 Year(s) To 15.0 Year(s)
6.00 LPA TO 9.00 LPA
KEY TECHNICAL RESPONSIBILITIES
· Responsible for monitoring the Administrative , Operational and Technical aspects & smooth functioning of the centre as a whole with emphasis on the Slimming and Beauty Sections in the Centres in order to ensure the optimum capacity utilization and quality service delivery to provide client delight:
o Documentation: ...
1 Opening(s)
5.0 Year(s) To 9.0 Year(s)
Not Disclosed by Recruiter
What We’re Looking ForAre you a dynamic professional with:• A B.E/B. Tech and MBA?• At least 5 years of experience in technology-led government consulting?
• At least 3 years of experience in digital service delivery along with Business Process Re-engineering?
• A background in Enterprise Resource Planning/ Government Finance/ HRMS?• Experience working ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
We are seeking a manager with a strong medical background (MBBS, BAMS, Dental preferred) to drive excellence in customer servicing within our contact centre. The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience, operational efficiency, and medical knowledge integration. This role requires a ...
1 Opening(s)
6.0 Year(s) To 13.0 Year(s)
Not Disclosed by Recruiter
Job Purpose
The incumbent to this position should resonate with Customer needs and needs to adhere to reengineering legacy processes and design new processes, in order to represent the interests of the customers across the Bank. It is imperative to ensure that these processes are best in class. Responsible for the ...
1 Opening(s)
0 To 1.0 Year(s)
1.44 LPA TO 3.00 LPA
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
8.00 LPA TO 15.00 LPA
A. Client Deliveries:
1. Assures timely and efficient Client work deliveries across teams. End to end responsible for delivery of all projects in the company.
2. Liaison with Clients on a regular planned basis to follow up on assignments, understand client concerns, provide resolutions, maintain Client relationships, explore opportunities with existing client ...
2 Opening(s)
0 To 3.0 Year(s)
1.00 LPA TO 2.00 LPA
Carefully loading and unloading all packages. Accepting and recording payment for delivered packages. Answering customers questions and responding to complaints in a professional manner. Investigating any discrepancies with the delivered packages.
Deliver a wide variety of items to different addresses and through different routes. Follow routes and time schedule. Load, unload, ...
1 Opening(s)
0 To 1.0 Year(s)
1.20 LPA TO 1.44 LPA
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of ...