52 Job openings found

We have an opening for the post of VP Technology for a reputed Company for their Mumbai(Andheri) Head Office.   Key Points:   Technical leadership – Responsible for co-developing technical strategy with the VP/CTO/COO for developing and maintaining a technical roadmap that will continue to innovate from a technical standpoint. Strategy development – Be part of senior management, ...

Exciting Opportunity: Project Management Head Location: Churchgate, MumbaiWorking Hours: 9:30 AM to 6:30 PM, Monday to Saturday (2nd & 4th Saturday off)Job Type: Full-Time, Regular About the Role: We are looking for an experienced and highly motivated Project Management Head to oversee the successful execution of our bespoke lighting projects. In this leadership ...

Role/Title: Asset Management and CMDB SME - ServiceNow Consultant Experience: 5-8 years Start: Immediate -15 Days Location: Remote (WFH) Job Timings: 4:00 PM - 1:00 AM (IST) Description: Role is for Asset Management and CMDB in ServiceNow for one of our esteemed Client What we are looking for: Looking for an additional Hardware Asset Management & CMDB SME ...

 The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the end-to-end management of ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Job Title: ServiceNow Developer - ITSM Location: Pune Job Type: Full-time We are currently seeking a skilled ServiceNow Developer with a minimum of 4 years of experience, specializing in IT Service Management (ITSM), to join our talented team. Responsibilities: ServiceNow Development: Design, develop, and implement solutions on the ServiceNow platform with a primary focus on ITSM modules. Customize ...

IT Support Engineer – ServiceDesk Engineer Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Must be an expert with common Office ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

The role As Lead Security Operations Engineer, you will provide technical leadership for a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities ...

POSITION SUMMARY STATEMENT• The Engineer III - NOC is a versatile and highly motivated individual whose primary function is to perform End to End monitoring of the entire infrastructure • To work closely with the Service Desk, IT teams and 3rd party service providers to ensure the availability of all systems ...