12836 Job openings found

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Job Title: ServiceNow Developer - ITSM Location: Pune Job Type: Full-time We are currently seeking a skilled ServiceNow Developer with a minimum of 4 years of experience, specializing in IT Service Management (ITSM), to join our talented team. Responsibilities: ServiceNow Development: Design, develop, and implement solutions on the ServiceNow platform with a primary focus on ITSM modules. Customize ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

The role As Lead Security Operations Engineer, you will provide technical leadership for a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities ...

POSITION SUMMARY STATEMENT• The Engineer III - NOC is a versatile and highly motivated individual whose primary function is to perform End to End monitoring of the entire infrastructure • To work closely with the Service Desk, IT teams and 3rd party service providers to ensure the availability of all systems ...

The role As Security Operations Engineer, you will work as part of a growing team of Security Engineers in the management of vulnerabilities from identification through to resolution. You will work closely with IT Operations, Cyber Security and the wider IT teams including line of business teams to ensure vulnerabilities are ...

We are looking for the profile: Technical Coordinator Total years of exp:- 4-10 yrs   Location -Pune Duties and Responsibilities:   Technical coordination of requests that are identified on basis of the qualifying categories from the ticketing system Close Coordination, scheduling and securing approvals of change requests. Work collaboratively towards projects that are assigned by the Tech Ops ...

We have an urgent opening for the position of ITAM- IT Asset Management Engineer- for a reputed Company at the Dubai location. Company Profile: Established in 1999, the Company is a global provider of digital transformation solutions in the areas of Predictive Analytics, Digital Experience, and Digital Supply Chain Management, and has delivered solutions in ...

Position:           IT Executive Location:          Gandhidham Experience:       6- 8 Years Industries:        Packaging    Responsibilities:         End-end responsibility to resolve end user’s tickets related to hardware & software. Complete end user computing support. As a Support Analyst, candidate will be responsible for assisting end users on ...

Service Support1. Handling of Service Logistics both Mahape & Region2. Maintain the Dynamic Inventory data in a spread sheet3. And regularization of the Logistics in SAP in the form of RRO4. Preparation / upkeep of Delivery Challans, HRF, Docket details.5. Filing and Maintenance of Separate Files of the documents.6. Coordinate ...