84 Job openings found

The Service Department is responsible for managing the service department of TheCompany, overseeing service and support operations, ensuring customerSatisfaction, and Leading a team to execute these functions effectively. This roleInvolves strategic planning, Operational management, and continuous improvementInitiatives to enhance service Quality and efficiency Roles &Responsibilities ● Installations and Setup Assistance● Customer Support ...

Skill Required ServiceNow ITSM & ITOM, Development Experience in Scripts, Business Rules, Forms, Workflows, Tables etc.   Technical Skills JavaScript, jQuery, AngularJS, HTML5   Experience 4-5 Years of Experience Educational Requirements Bachelor of Engineering Good Communication and Interpersonal Skills   Job Description Knowledge on ITIL Service Operation Process – Incident, Problem, Change , Configuration and Release Management Must have experience in ITOM modules ...

Hi All,   Greetings!!!   We have opening for Configuration Manager with Tier1 Company in Mumbai     Role & Responsibilties :- ITSM process leads within the Service Operations functions, finance, contracts, application support and maintenance teams in the CIO’s function Service Operations Planner,  IT Control Manager Application of IT to resolve Business problems Configuration management processes and controls Change processes and controls Experience ...

Job Summary: We are seeking a skilled and experienced Azure Stack Hub Operator to oversee the operational support, maintenance, and management of Azure Stack Hub infrastructure. This role is responsible for ensuring the availability, security, and efficiency of the platform while working closely with internal teams, external vendors, and customers. Key Responsibilities: Operational ...

Job Purpose: As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support, ...

Profile: Customer Relation Manager / Executive Customer Relation Manager /Executivewill be accountable for formulating resolution and response in a timely and accurate manner and providing excellent customer services (Query resolution and timely dispatch). Their main responsibility is to define a customer service strategy of the organization. This strategy includes using training, ...

Key Responsibilities:• Provide technical support to customers over phone, email, or in-person• Install and commission products at customer sites• Preventive Maintain and repair products as needed• Conduct product training and presentations to customers• Provide regular reports to management on service activities and performance• Collaborate with the network team and sales ...

We are having an urgent opening for the position of Senior ITSM Configuration Management Specialist for a reputed company at the Navi Mumbai(Juinagar) location. Job Summary:  The ITSM Configuration Management Specialist Senior will work on IT Service Management efforts and initiatives with general oversight.  Responsible for three or more ITSM process(es).  Manages assigned ...

We are looking for a Lead Customer Support for Coimbatore location Experience: 9 - 15 yrs (Experience handling Marketing & Sales function in retail sector, preferably, luxury products 05 to 08 years.) Job Description Customer Service Management Over all in charge of Customer Service Department. Develop business through online or offline (leads conversion). Adherence to service ...

We have an opening for the post of VP Technology for a reputed Company for their Mumbai(Andheri) Head Office.   Key Points:   Technical leadership – Responsible for co-developing technical strategy with the VP/CTO/COO for developing and maintaining a technical roadmap that will continue to innovate from a technical standpoint. Strategy development – Be part of senior management, ...