62 Job openings found

Job Description Title: Service & Application EngineerReports To: Senior Service ManagerPeers: ASMs, Service Engineers & Application SpecialistsOther Key Relationships: RSMs, KOLs, Customers, Service Associates & Other Functional Support StaffSummary of Position The Service & Application Engineer’s primary responsibility is to deliver high-quality service to enhance customer loyalty and advocacy. The role involves: • Enrolling ...

We are a leading provider of customized elevator solutions based in Siliguri, West Bengal. With a strong presence in residential and commercial lift installations, we specialize in SS and designer home lifts, MRL and MR lifts, and unique structural solutions for challenging sites. Role Overview: We are seeking a Service Manager (Elevators) with 7+ years ...

Oversee daily operations of the service department to ensure smooth workflow Manage service advisors, technicians, and support staff to meet productivity targets Ensure high levels of customer satisfaction through timely and quality service delivery Monitor workshop efficiency, turnaround time, and adherence to SOPs Handle customer complaints, escalations, and warranty claim processes Coordinate with OEMs for ...

Job Description :  Service Manager – Elevator Maintenance   Responsibilities: Lead service operations, handle breakdown calls and AMC schedules Build and manage service team performance Maintain high customer satisfaction Ensure documentation of service visits and preventive maintenance Coordinate with spare parts, support, and installation teams Requirements: 5+ years in elevator maintenance Leadership and field coordination skills Customer-first approach

Role: Customer Service ManagerEducation: Graduate/Post-GraduateExperience: Min 4-5 yearsJob Responsibilities: Set up and lead the customer service function for the company. This involves transitioning the customer service setupfrom a group company to company. Study current product and customer service requirements and design the specifications of a system to handleCCQRP (Customer Complaint ...

Reporting to the Customer Service Manager, a Customer Service specialist will look after all incoming communication coming into the stakeholders. This will involve inbound and outbound calls and responding to emails. The Role will involve working with multiple stakeholders in order to get seamless and quick communication flowing throughout the ...

Diploma or Degree in Automobile/ Mechanical Any Graduate with having 05 to 08 yrs experience in Automobile.Manage overall SERVICE operationsEnhanced SERVICE revenuesIncrease vehicle reportingMaximise customer satisfaction through quality repairsOn time repairs by SERVICEIncrease spare Sales, Ability to plan and supervise skilled mechanics and other garage workers. Ability to diagnose defects on vehicles

Diploma or Degree in Automobile/ Mechanical Any Graduate with having 05 to 08 yrs experience in Automobile.Manage overall SERVICE operationsEnhanced SERVICE revenuesIncrease vehicle reportingMaximise customer satisfaction through quality repairsOn time repairs by SERVICEIncrease spare Sales, Ability to plan and supervise skilled mechanics and other garage workers. Ability to diagnose defects on vehicles

Key Responsibilities Single point contact for multiple accounts / site. Lead and guide site team for proper. Weekly/ Monthly site visits. Check & approve site DSR, WSR, MSR and MMR and other technical documents. Planning & attending MMR with client. Training of Site Team Monthly technical audits of the site equipment’s. Review and improvement of SOP’s, operation manuals, ...

Please go through company website for complete details for plans, subscription etc.  www.ottplay.com Job Purpose – The service Manager will manage the ISP, and DTH customer base by building a good relationship,and enhancing and evaluating Customer needs. Acting as a point of contact and making sure that the interaction iseffective while onboarding, ...