38 Job openings found

ob Title: Training Manager – Micro Business Loan Location: Mumbai – BKC (Bandra Kurla Complex) Department: Retail Lending – Micro Business Loans Organization: IDFC FIRST Bank Job Purpose: To design, implement and manage training programs that enhance the skill sets of the sales and credit teams within the Micro Business Loan (MBL) ...

techno-functional training of large in-house teams Soft-skills training, speech training, customer interaction training etc. Sales training Publish Training Calendar and Training Dashboard Design the entire end to end  model for Trainings Measure Training Effectiveness Design overall training & development flowchart Training performance pre and post training sessions Working closely with Product team for updating training content  

Job Description Responsible for creating the employee capability and talent management roadmap for the organization focusing on leadership and behavioral aspects by creating a segmented approach by band, channel and potential. Also, responsible for driving the employee engagement initiative and deploying an effective internal communication framework. Role is to also look ...

Job Title: Process Trainer - Call Center/Back Office Operations Job Overview: We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams are well-trained on operational processes, procedures, and systems. If you ...

Job Title: Process Trainer - Call Center/Back Office Operations Job Overview: We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams are well-trained on operational processes, procedures, and systems. If you ...

Business Unit Support: Provide training support for 2-3 divisions, ensuring alignment with business objectives and strategies. - Training Need Analysis: Conduct needs assessments to identify training gaps and opportunities for improvement. *Design and Deliver Sales Training Programs*: Create and deliver training programs for frontline sales representatives, focusing on products and sales ...

Identify and assess the training needs of the organization through consultation with managers Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices. Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross- functional teams, ...

Job Location - Residency road Industry Retail RECRUITMENT  Responsible for end-to-end recruitment process asper the budget plan. Source candidates from various web portals Coordinate and implement college recruitment,job fairs etc and other initiatives of sourcingcandidates. Coordinate with various recruitment agencies and source candidates Screen of the right candidates Coordinating interviews with the ...

Trainer - Contact Center Experience: 7 - 8 years, with hands-on experience in voice-based US collections and thorough knowledge of US collection laws Job Type: Permanent Job Location: Pune (Magarpatta City) Shift: Should be flexible with both day and night shifts Notice Period: Up to 30 days Work Mode: Work from office is mandatory About the Role: We ...

Job Purpose: To design, deliver, and evaluate sales training programs that enhance the selling skills, product knowledge, and customer engagement abilities of front-line banking staff, ensuring achievement of business targets and superior customer experience. Key Responsibilities: Training Delivery Conduct classroom, virtual, and on-the-job training sessions for Relationship Managers, Branch Sales Officers, and other sales ...