40 Job openings found

Spanish – CL L12   Level SLL details Skill No. of demands Target Onboarding date Salary range (Fixed) Shift timing / Location CL12 22881-Foreign Language-Spanish HRO 2 31st March 21   7:oo pm till 3:30 am MDC7 Airol  Mumbai   Specifications Required –   Qualification – Min Graduate Mandate. Shift timings – 7:00 pm till 3:30 am Job Location – Airoli [MDC7] Certification – B1 or B2 certification is required. [ Any one ...

Roles and Responsibilities : Strong oral and written communication skills. Self-motivated and flexible to work with negligible supervision Diligent and extremely organized Able to meet deadlines along with working under pressure 12th pass or graduation Minimum 6 months & maximum 1.5-year experience Excellent communication skills Languages needed (Hindi, English + 2 regional languages (Kannada, Malayalam, Tamil, Telugu) are ...

Qualification: The candidates are Graduates in any discipline (except LLB), and also well versed in English. Candidates awaiting their Final year's Result can also apply, provided no other backlog. Experience: 0 to 2 yrsSalary: Rs 12900/- CTC per month + attractive incentives (Take home Rs 11500/- per month)Gender: Male = ...

providing support, including procedural documentation and relevant reports;responding within agreed time limits to call-outs;prioritizing and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals.Research required information using available resources;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Redirect problems to appropriate ...

We are looking for an earnest customer relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a customer relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. ...

We are looking for a meticulous Quality Analyst specializing in Sales process. The ideal candidate will be responsible for establishing and maintaining quality parameters, conducting call monitoring, facilitating feedback sessions, and actively collaborating with the headquarters team for continuous process improvements. If you possess a keen eye for detail, a commitment ...

We are looking for a trainer who has proven experience in sales.  As a trainer, you will be answering process- and procedure related queries, have a strong knowledge of the onboarding process. You will lead training of new hires and support ongoing training to help Go Live team members be ...

Responsibilities Perform unbiased Quality audits and analyse results to determine process improvement opportunities.Should be able to handle 1:40 ratio of callers.Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders.Define/recommend process improvements to meet current and future collections targets/standards.Quality analyst will ...

    Determines requirements by working with customers.     Answers inquiries by clarifying desired information; researching, locating, and providing information.     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.     Sells additional services by recognizing ...

  SFDC Operations Roles (TL, TM, SDM)   -          Candidate should be from International Voice Process only. -          Should be from Tech Support background (Not from Banking or Healthcare Based Processes). -          Should have Excellent Communication Skills. -          Should have Team Handling experience. -          Additional certifications like Black Belt, Six Sigma are an added bonus but not mandatory. -          Shift Timings: Fixed Night Shift ...