72 Job openings found

1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Preferred Background: Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment Strong leadership and team management skills Excellent verbal and written communication in English Proven customer service expertise and complaint resolution experience Job Description: • Supervise and lead the contact center team, ensuring prompt and effective handling of customer ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Key Roles & Responsibilities: Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.   Key Requirements – Education & Certificates : Must be ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Role & Responsibility: - Ability to manage outbound B2B call center for Motor Insurance - Drive cost of acquisitions as per the budgets defined- Drive sales- Responsible for delivering results against a defined scope of work that includes Profitability, Performance Reporting, Quality Management, and target achievement- Responsible for efficient recruiting, training, recognition, workflow ...
2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
0.00 LPA TO 16.00 LPA
  We are looking at an FTE size of 100 they should have managed internally Credit card collections experience is mandatory with 7-8 yrs collections experience O2C or AR profiles would not fit in for this profile Outbound voice process UAE shifts since it’s a UAE client No Sunday holiday it will be Fri                             PRINCIPAL RESPONSIBLITIES 1. Handle ...
1 Opening(s)
3.0 Year(s) To 15.0 Year(s)
14.00 LPA TO 25.00 LPA
Managing the entire contact center business for outbound  business. Team - 200 -300 outbound sales sales & marketing Securities experience handling the entire contact background center business for outbound  business. AVP - Business Growth Manager Proposing potential business deals by contacting potential partners and discovering and exploring opportunities. Setting up meetings between client decision-makers and the company as practice ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 8.00 LPA
Job DescriptionResponsible for overseeing the performance of a team of contact center operators, Develop plans to achieve the call center targets. ResponsibilitiesTeam Leaders has to ensure seamless servicing of customers. Agents are made aware of the Scorecard targets & Portfolio Benchmark. Ensure that there is cross sell to the customer on ...
2 Opening(s)
1.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
  Job Description Job Title: Process Associate - Voice Collections Reporting To: Team Leader Job Description •Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...
2 Opening(s)
0.6 Year(s) To 1.0 Year(s)
2.16 LPA TO 2.40 LPA
We Are Hiring Telebanker In Ahmedabad. Job Title: Telebanker Location: Ahmedabad Job Type: [Full-Time / Part-Time / Contract] Department: Retail Banking / Call Center Experience Required: [e.g., 1–3 years preferred] Salary: [Insert Range or "As per industry standards"]   Key Responsibilities: Answer inbound customer calls and assist with banking inquiries and transactions. Make outbound calls to promote ...
5 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.20 LPA TO 2.40 LPA
Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...
2 Opening(s)
0 To 0.1 Year(s)
1.50 LPA TO 2.80 LPA
We Are Hiring CCA In Amravati. Job Title: Customer Care Associate (CCA) Department: Customer Service / Support Reports To: Customer Service Manager / Team Lead Job Type: Full-Time / Part-Time Location: Amravati ( Maharashtra )(Only Male)   Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats professionally and promptly. Address customer queries, concerns, and complaints ...

Drop Your CV

We will consider your Profile for future Jobs

Submit Profile