1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Preferred Background:
Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment
Strong leadership and team management skills
Excellent verbal and written communication in English
Proven customer service expertise and complaint resolution experience
Job Description:
• Supervise and lead the contact center team, ensuring prompt and effective handling of customer ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Key Roles & Responsibilities:
Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.
Key Requirements –
Education & Certificates : Must be ...
1 Opening(s)
8.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Role & Responsibility:
- Ability to manage outbound B2B call center for Motor Insurance - Drive cost of acquisitions as per the budgets defined- Drive sales- Responsible for delivering results against a defined scope of work that includes Profitability, Performance Reporting, Quality Management, and target achievement- Responsible for efficient recruiting, training, recognition, workflow ...
2 Opening(s)
7.0 Year(s) To 12.0 Year(s)
0.00 LPA TO 16.00 LPA
We are looking at an FTE size of 100 they should have managed internally
Credit card collections experience is mandatory with 7-8 yrs collections experience
O2C or AR profiles would not fit in for this profile
Outbound voice process
UAE shifts since it’s a UAE client
No Sunday holiday it will be Fri
PRINCIPAL RESPONSIBLITIES
1. Handle ...
1 Opening(s)
3.0 Year(s) To 15.0 Year(s)
14.00 LPA TO 25.00 LPA
Managing the entire contact center business for outbound business.
Team - 200 -300
outbound sales
sales & marketing
Securities experience
handling the entire contact background
center business for outbound business.
AVP - Business Growth Manager
Proposing potential business deals by contacting potential partners and discovering and exploring opportunities.
Setting up meetings between client decision-makers and the company as practice ...
5 Opening(s)
5.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 8.00 LPA
Job DescriptionResponsible for overseeing the performance of a team of contact center operators, Develop plans to achieve the call center targets.
ResponsibilitiesTeam Leaders has to ensure seamless servicing of customers. Agents are made aware of the Scorecard targets & Portfolio Benchmark. Ensure that there is cross sell to the customer on ...
2 Opening(s)
1.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
Job Description
Job Title: Process Associate - Voice Collections
Reporting To: Team Leader
Job Description
•Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...
2 Opening(s)
0.6 Year(s) To 1.0 Year(s)
2.16 LPA TO 2.40 LPA
We Are Hiring Telebanker In Ahmedabad.
Job Title: Telebanker
Location: Ahmedabad Job Type: [Full-Time / Part-Time / Contract] Department: Retail Banking / Call Center Experience Required: [e.g., 1–3 years preferred] Salary: [Insert Range or "As per industry standards"]
Key Responsibilities:
Answer inbound customer calls and assist with banking inquiries and transactions.
Make outbound calls to promote ...
5 Opening(s)
0.6 Year(s) To 2.0 Year(s)
1.20 LPA TO 2.40 LPA
Job Description
Job Role:
1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement.
2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...
2 Opening(s)
0 To 0.1 Year(s)
1.50 LPA TO 2.80 LPA
We Are Hiring CCA In Amravati.
Job Title: Customer Care Associate (CCA)
Department: Customer Service / Support Reports To: Customer Service Manager / Team Lead Job Type: Full-Time / Part-Time Location: Amravati ( Maharashtra )(Only Male)
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats professionally and promptly.
Address customer queries, concerns, and complaints ...