2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 9.50 LPA
Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...
10 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...
3 Opening(s)
4.0 Year(s) To 9.0 Year(s)
6.00 LPA TO 10.00 LPA
Roles & Responsibilities:
Customer service orientation/obsession– Ensuring best service levels for customers.
Sales & Operations Understanding – Pick up market insights gathered through feedback from commercial, channel partners and customers to facilitate planners with an effective demand –supply planning.
Collaborate with service providers and customer supply chain to identify, design and implement capability ...
1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
5.00 LPA TO 5.00 LPA
TITLE: Customer Support AND Coordination ExecutiveREPORTS TO: Senior Manager Post SalesPreferred Location: Lucknow
Handle inbound calls related to Service & Dispatch Register complaints and service requests in CRM (Google Sheet) Prepare and maintain monthly engineer work data for review Follow up on engineer visits and installation schedules Ensure field engineers fill ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 8.00 LPA
Roles & Responsibilities:
Exhibit high level of customer obsession, ownership and problem solving skills
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to customers
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through ...
3 Opening(s)
0 To 1.0 Year(s)
1.00 LPA TO 3.00 LPA
Requirements :
Previous experience in a customer support role voice process. Domestic would be preferable
Languages needed (Hindi, English + 2 regional languages (Kannada, Malayalam, Tamil, Telugu) are mandatory)
Strong phone and verbal communication skills along with active listening.
Innovative thinkers and ready to work any time.
Should be flexible enough to adapt to any ...
3 Opening(s)
0 To 1.0 Year(s)
1.00 LPA TO 3.00 LPA
Requirements :
Previous experience in a customer support role voice process. Domestic would be preferable
Languages needed (Hindi, English + 2 regional languages (Kannada, Malayalam, Tamil, Telugu) are mandatory)
Strong phone and verbal communication skills along with active listening.
Innovative thinkers and ready to work any time.
Should be flexible enough to adapt to any ...
3 Opening(s)
0.6 Year(s) To 1.5 Year(s)
2.00 LPA TO 4.00 LPA
Roles and Responsibilities :
Strong oral and written communication skills.
Self-motivated and flexible to work with negligible supervision
Diligent and extremely organized
Able to meet deadlines along with working under pressure
12th pass or graduation
Minimum 6 months & maximum 1.5-year experience
Excellent communication skills
Languages needed (Hindi, English + 2 regional languages (Kannada, Malayalam, Tamil, Telugu) are ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
30.00 LPA TO 46.00 LPA
Job Requirements
Job Title – Senior Relationship Manager - Corporate Coverage
Place of work - Mumbai
Business Unit – Wholesale Banking
Function – Client Coverage
Job Purpose:
The role entails building deep relationships with clients including mid and large sized corporate houses in order to maximize profitability and meet targets while minimizing risk and ensuring strict adherence to guidelines. The ...
1 Opening(s)
8.0 Year(s) To 20.0 Year(s)
25.00 LPA TO 27.00 LPA
Job Purpose: The role entails scaling up the cross-sell business for the bank, by developing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role ...