328 Job openings found

Job Description Customer Service Support  Support to develop business through online or offline (leads conversion). Adherence service procedures, policies and standards. Monitor on time delivery of product purchased by online customers. Achieve the online sales target assigned. Verify all the online sale (Transaction paid/ Fraud alert). Keep focus on customer experience throughout interactions. Customer Enquiry and ...

Handle and manage complaints received via ERP, regulatory portals and leadership team. Ensure 100% closure of customer issues received via above sources within stipulated TAT. Responsible for ensuring delivery of exemplary customer experience. Ability to think, plan and execute with a “start-up” mentality. Recruit, mentor and develop service agents and nurture an environment where ...

CRM Manager duties and responsibilities Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM Manager has several key responsibilities. Some CRM Manager job duties and responsibilities include:   Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers’ ...

Job Description: KYC Manager in Stock Broking Firm Oversee KYC Process: Manage end-to-end Know Your Customer (KYC) procedures to ensure compliance with regulatory guidelines. Customer Onboarding: Supervise customer onboarding, ensuring timely and accurate completion of KYC documentation. Regulatory Compliance: Ensure adherence to SEBI, AML, and other relevant regulations related to customer identification and ...

JOB DESCPTION Role and responsibilities of a CRM Collecting and Analysing customer Data. Manage support contacts for individual accounts. On regular basis to make outbound calls. Developing New ways to meet customers Needs. Handling customer complaints. Overseeing the interactions between customers and key team members. Build and maintain workflows for individual users or teams. Identify power ...

Key Roles & Responsibilities:  Familiarize the team with the customer needs, process SOP's and products and governingcompliance.  Determining training needs of employees and conducting suitable training programs toenhance their operational efficiency leading to increase productivity.  Provide status reporting of team activities against the program plan or schedule.  Cascade all necessary ...

We have an opening for the post of Sr. Executive/Executive-Post Sales for a reputed Company for their Navi Mumbai Office.   Job Description:   Handle post sales of the properties (Residential, Commercial, Lands, Plots, Bungalows, Warehouse etc) projects,documentations, customer support, grievances and issues, collections and relevant legal issues. Should possess good communication skills and convincing abilities to handle ...

Client Profile:  The company was founded in August 2012 by IITians with a vision to become a one-stop shop for all kinds of real-estate needs in the complex Indian real  estate market. This vision was extensively brainstormed, designed, planned and implemented by smoothly integrating cutting-edge technology with optimal ground presence to help ...

A Digital Marketing Manager in the Jewellery Industry is a pivotal role responsible for creating and executing online strategies to promote a jewellery brand, attract customers, and drive sales through digital channels. This role requires a combination of creativity, data-driven decision-making, and industry-specific knowledge to help position the brand in ...

Job Title: NPS Team LeaderLocation: KurlaDepartment: Customer Experience/Customer Support Working Days/Timing: Monday to Saturday (6 Days) 09:30 AM to 06:00 PM Salary: Best in the industry (It will be on Talisman HR Solutions Payroll) Summary:The NPS Team Leader will oversee and manage a team of telecallers conducting NPS surveys, ensuring performance targets are ...