198 Job openings found

Job Description: We are seeking an experienced and dynamic process trainer and quality analyst to train employees and analyse the performance quality that our B2B and B2C Customer service Agents deliver to our customers. Your key responsibilities will include enhancing customer satisfaction scores, carrying out training need analysis, maintaining training ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

Job Title: Customer Care Executive Location: Sec-63 Noida Company: Speed Global Solutions Department: Customer Service Typing Speed -30 WPM Language: English   Job Overview: We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication ...

A cashier's job is to process customer transactions, provide customer service, and maintain a clean work environment. A cashier in a retail shop is primarily responsible for operating a cash register, scanning items, processing customer payments (cash, credit, debit), issuing receipts, bagging purchases, and providing friendly customer service while ensuring accurate transactions and ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

1) Taking Spot and Email quotation from Main line, NVOCC and LCL consolidator 2) Negotiating freight from shipping line, LCL consolidator and taking destination chargesfrom NVOCC and LCL consolidator 3) Getting quotation from transporter and CHA for custom clearance 4) Quote to customer & agent as per their requirement with schedule, cut offAnd ...

Job Title: Team Leader  Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Location: Sec-63 Noida Experience: 3(Y) to 5(Y) Job Summary: The Team Lead is responsible for overseeing a group of employees in their daily activities, ensuring the team meets its targets and deadlines while maintaining high standards ...

Job Description  Job Role: 1. Call Volume: A goal of making 150 to 200 outbound connected calls per day. This would ensure a high level of outreach and customer engagement. 2. Call Duration: A target of 300 minutes (5 hours) of total talk time per day to meet the desired sales and service ...

Description:  We are looking for an engaged Tele callers to boost growth by reaching out to current and possible clients. The Tele caller will be required to obtain the individual customer information and help / support proceed the client ahead in our digital journey. Candidate should be confident & sound convincing while ...