244 Job openings found

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

Telecaller Handling inbound calls/queries and outbound calling.Respond to customer query on Mail & converse with customer (internal/external). Coordination with customer and team member to resolve customer issue.  Customer Support Executive (Voice & Email Support) 📍 Location: Borivali, Mumbai 💼 Experience: Minimum 1 Year (Real Estate / Life Insurance / Loan Department preferred)🕒 Full-Time | ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

1st and 2nd Saturday will be off, along with all sundays   Responsibilities : Resolve customer queries and complaints in a timely and effective manner Respond to customer inquiries and resolve issues promptly and professionally through phone calls, emails, live chat, and other digital channels. Maintain a high level of product knowledge to address customer ...

The objective is to guide the Customer Service Specialist through the Inbound Traffic Handling Process to effectively navigate inbound customer interactions within the Customer Service Centre. Assist clients effectively and create cases in eManager as per the said process. Key Responsibilities : • Provides customer support to individuals who contact the Customer ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

A Floor Supervisor oversees daily operations on a specific area (like a retail floor, hotel floor, or call center floor) ensuring smooth workflow, employee performance, and customer satisfaction. They are responsible for leading and motivating a team, maintaining standards, and addressing issues to optimize efficiency and productivity.    Here's a more detailed breakdown of ...

Job BriefWe are currently hiring a Sr. Executive- Inside Sales- Health Insurance to lead our Sales function with the purpose ofthe company’s strategic goalsRole and Responsibilities1. Lead Generation & Outreach:o Contact prospective customers via phone calls, emails, or other communication channels.o Generate leads through cold calling, inbound inquiries, and other ...

Key Responsibilities: Act as the first point of contact for customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Provide product/service information and support to clients. Follow up with customers to ensure their issues are resolved to ...