269 Job openings found

Customer Service Officer (CSO) 1. Managing Customer Inquiries • Act as the first point of contact for potential and existing customers via all channels, including Google Ads, Meta, email, website, and phone. • Provide detailed and accurate information about EcoOrigin’s services, addressing all customer queries and concerns professionally. • Ensure ...

Job Overview: We are actively looking for enthusiastic individuals to join our team as Customer Support Executives. Whether you are an undergraduate, graduate, fresher, or an experienced professional, if you have excellent communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment, we encourage you to apply. Responsibilities: Provide ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

 Role – Customer Care Representative   KPI – Customer satisfaction score Conversion percentage   KRA – Customer communication Coordination with logistics / finance / quality departments for resolution. Maintaining CRM tools / reports   Job Description:   Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid ...

Company Website: https://truckx.com/ LinkedIn Page: https://www.linkedin.com/company/truckx-inc/?originalSubdomain=in   Position-: Customer Support Executive Experience-: 1 to 3 Yrs. Location-:  Bavdhan, Pune Interview Mode- Face to Face/ Online Languages:- English, Punjabi. US Shift Timings-: 8:30 pm to 6 am Monday to Friday and Saturday (depend on work )   Educational Qualification:- Undergraduate / Graduate with good computer knowledge Note:- for multilingual candidates proficiency in the spoken language would ...

Conducting research to identify potential customers or clients for the company's services. Generating leads through various methods, such as cold calling, email marketing, and social media outreach. Building and maintaining relationships with customers to ensure their satisfaction with the company's services. Responding to customer inquiries and concerns in a timely and professional manner. Collaborating ...

Improving customer interactions: Improving the quality of customer interactions and KYC fulfillment through virtual support Adhering to KYC guidelines: Ensuring compliance with KYC guidelines        Some other responsibilities of a team leader in banking may include: Managing and controlling the department's operating framework, Providing guidance and support, Ensuring the implementation and review of work processes, Achieving ...

Experience - Fresher / 1-2 years Exp Track Customer Interactions. Create and Build Workflows for faster tasks and Contract Management. Coordination with Existing and New Clients for Job Works. Internal Department Coordination. Coordination with the sales team and clients for Quotes/PI/Work Orders. Smooth Dispatches. Coordination for NEW Designs with the clients and Internal Design team. MIS Report Reporting. Reminders and ...

Job Description: We are looking for a Customer Relationship Manager (CRM) who can manage customer interactions and maintain strong relationships with clients. The candidate will be responsible for handling customer enquiries, follow-ups, Maintaining customer records, coordinating with internal departments, and ensuring timely support to customers. Key Responsibilities:* Handle customer calls, enquiries, and ...

Role Summary The Customer Care / Retail Sales Executive will handle in-store customer interactions, assist with product sales, manage billing through Tally or POS systems, and ensure a smooth customer experience. KRA: Task / Activities Attend to walk-in customers and provide product information  Assist customers in selecting products  Generate invoices and manage billing through ...