250 Job openings found

Working Days- 6 days (work from office) Job Summary: The Customer Relations Executive (Sales Support) plays a pivotal role in ensuring excellent customer service and satisfaction throughout the sales process. They assist customers in understanding products/services, resolving inquiries, and facilitating smooth transactions. Key Responsibilities: Customer Assistance: Respond promptly to customer inquiries via phone, email, or in-person. Provide ...

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Deals directly with customers to ensure that company delivers highest standard of service for addressing customer issues. • Obtain and evaluate all relevant information to handle product and service related inquiries and complaints. • Respond promptly to customer inquiries and resolve customer complaints. • Provide pricing & delivery information ...

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

We are seeking a highly skilled Customer Care Executive to join our dynamic BPO team. In this role, you will manage a high volume of international inbound customer interactions via calls, emails, and chats. As the voice of our company, you will ensure exceptional service delivery while upholding our brand reputation.Key Responsibilities Handle ...

We have an urgent opening for the position of Customer Support Executive (Outbound)  for a Company in  Navi Mumbai (Turbhe ) location Primary Responsibilities: Act as the first line of support for solving customer queries  Make outbound calls to manage customer appointments with the experts Refer customer grievances or special requests to designated departments for further investigation Follow up ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Telecaller Handling inbound calls/queries and outbound calling.Respond to customer query on Mail & converse with customer (internal/external). Coordination with customer and team member to resolve customer issue.  Customer Support Executive (Voice & Email Support) 📍 Location: Borivali, Mumbai 💼 Experience: Minimum 1 Year (Real Estate / Life Insurance / Loan Department preferred)🕒 Full-Time | ...

Job Purpose: Product Lead will be a key driver in ensuring exceptional customer experiences for our FIRST STEP Micro Business Loan product. The role will involve understanding customer needs, optimizing processes and enhancing service delivery.   Roles & Responsibilities: To manage policies and process Managing COA and productivity Portfolio Management Collaboration and program development with Fintech Partners Additional ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...

Key Responsibilities: Order Tracking: Monitor the status of customer orders from the point of dispatch to delivery. Utilize tracking systems and tools to provide real-time updates on shipment locations. Communication: Coordinate with logistics teams, transportation providers, and internal departments to ensure seamless communication throughout the delivery process. Provide timely and accurate information to customers regarding the ...