192 Job openings found

Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. Developing and implementing service strategies to enhance customer experience and meet service objectives. Monitoring service metrics and analysing customer feedback to identify areas for improvement and ...

JOB DESCRIPTIONS Designation :  Branch Relationship Manager Company : IDFC Bank Location : Bangalore The role of a Branch Relationship Manager for Current Accounts at IDFC Bank in Bangalore involves managing and growing customer relationships within the branch. Key responsibilities include: Customer Relationship Management: Building and maintaining strong relationships with existing customers. Addressing and resolving customer ...

Purpose of the Role: Responsible for delivering Gross and Net Churn targets, by implementinginnovative strategies &  processes and driving people.The candidate is expected to increase customer retention and reduce gross disconnections by deepdiving, analysing and identifying different opportunities to improve performance, productivity andmost importantly, customer satisfaction.Role Description 1. Responsible for ...

Administer all export of goods and ensure compliance to all organizational policies and procedures and monitor all financial and currency processes and transactions and manage all communication with export authorities for all required countries. Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare ...

Experience:10+ yrs experience in developing & implementing Quality framework. Reporting :CEO Department: Quality Job Responsibility  Process / Sub-ProcessPlans & Strategies Develops and implements quality frameworks and management system in all processes and ensure regular updating of the same. Ensures all company policies, procedures, and work instructions are documented in a clear, simple and concise manner Ensures compliance ...

A Sales Manager job description involves leading a sales team to achieve revenue goals by developing strategies, setting targets, coaching reps, analyzing performance data, managing the sales pipeline, and building client relationships, often collaborating with marketing to drive growth and meet customer needs. Key duties include hiring, training, motivating staff, monitoring KPIs, ...

Typical duties and responsibilities Answer incoming calls from customers with inquiries on product orders Assist various departments in facilitating sales of all products in the company portfolio Analyze customer issues and assist in resolving within the required timeframe Coordinate with customers and ensure appropriate questioning to identify issues Manage all customer inquiries and summarize to ...

Senior E-commerce Operations Executive 📍 Location: Mumbai, Maharashtra 💰 Salary: ₹40,000 – ₹50,000 per Month 💼 Experience: 2–6 Years 🏢 Industry: E-commerce | D2C | FMCG | Consumer Products | Retail 🕒 Employment Type: Full-Time Job ID: OGHR-SEOE-0726 Senior E-commerce Operations Executive Jobs in Mumbai Orbit Global HR Consultants LLP, one of India's leading E-commerce Recruitment Agencies and ...

Key Responsibilities Manage and update customer information in the CRM system accurately. Handle customer enquiries, requests and complaints via phone , email and watsapp. ensure timely follow ups with existing and prospective clients. Coordinate with sales, operations,and finance teams to resolve customer issues. Track customer interactions and prepare regular CRM and MIS reports. Support client onboarding ...

Job Title: Senior Dispatch Officer Location:  Ahmedabad Experience Required: 3–5 Years Salary: Up to 5 LPA Job Overview: We are seeking a highly skilled Senior Dispatch Officer to manage end-to-end export dispatch operations, ensure timely and accurate documentation, and maintain seamless coordination between customers, internal teams, and logistics partners. The ideal candidate should ...