1 Opening(s)
4.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 12.00 LPA
Responsibilities:
Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone.
Handle and take ownership of customer issues from beginning to resolution.
Assist customers by diagnosing problems and providing resolutions for technical and product issues.
Advise and educate customers within procedural guidelines to ensure a complete solution to ...
1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 3.60 LPA
Technical Support Engineer responsibilities include:
Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Job brief
We are looking for a Technical Support Engineer to provide enterprise-level assistance ...
2 Opening(s)
7.0 Year(s) To 9.0 Year(s)
3.60 LPA TO 6.00 LPA
Job Title: Customer Relationship Manager
Experience: 7-9 years
Qualification: MBA in Marketing/Customer Relations
Gender: Male/Female
Job Responsibilities:
Develop and maintain strong customer relationships to enhance brand loyalty.
Manage CRM software, track customer interactions, and analyze engagement data.
Handle Google My Business (GMB) listings, respond to customer queries, and optimize brand presence.
Implement SEO strategies to improve online visibility ...
2 Opening(s)
5.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 9.50 LPA
Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...
3 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.
1st and 2nd Saturday will be off, along ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 3.60 LPA
Job Title: Customer Service Representative
Location: Sion Department: Customer Service
Job Type: Full-time
Work Mode: On-site
Job Summary: We are seeking a Customer Service Representative to join our team and serve as the first point of contact for our valued customers. The ideal candidate will be a proactive problem-solver who is passionate about delivering ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer service ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
10 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...