23 Job openings found

Position SummaryWe are seeking an experienced and highly organized Project Manager to lead and standardize the end-to-end onboarding process for new customers, particularly large enterprise accounts. Department: Customer SuccessThis role is critical to ensuring smooth customer implementation, reducing onboarding delays, improving customer satisfaction, and eliminating revenue leakage caused by inconsistent project ...

The Offshore Operations Analyst will support customer onboarding, billing processes, and data reconciliation tasks. This role involves working closely with the Australian-based  operations team to ensure accurate data handling, timely processing of customer information, and general administrative support.  A successful candidate will have strong Excel skills, a high level of attention to detail, and excellent English communication to follow instructions and collaborate effectively with their  reporting line.      Key Responsibilities:   Customer Onboarding & Billing Support    ●Process new customer onboarding forms and enter required data into internal systems.  ●Support end-to-end customer billing processes, including preparing billing files and reviewing output for accuracy.  ●Ensure timely and accurate updates of customer information across platforms.    Data Reconciliation & Quality Assurance    ●Perform regular data checks to ensure consistency between systems (e.g., customer data, usage, billing).  ●Reconcile discrepancies and escalate any issues identified during data validation.  ●Maintain records and documentation of reconciliations and changes.    Administrative & Operational Support    ●Carry out operational tasks such as tracking billing timelines, updating customer logs, and reporting exceptions.  ● Assist in documenting operational procedures and maintaining process trackers.    ●Support the team in preparing reports and summaries as needed.    Communication & Coordination  ●Follow written and verbal instructions from the Australian operations team.  ●Communicate status updates, flag issues, and clarify task details proactively.  ●Attend virtual team meetings as needed during overlapping business hours.    REQUIRED QUALIFICATIONS & SKILLS    ●Bachelor’s degree preferred in Business administration, finance, accounting, IT, data analytics, or any related discipline with strong analytical or administrative components  ●Energy industry experience with exposure across multiple facets of the energy market is advantageous  ●Strong Excel skills: Proficiency in formulas, pivot tables, data filtering, and reconciliation techniques.  ●Excellent English communication: Strong written and verbal skills for clear reporting and instruction-following.  ●High attention to detail, especially when working with customer and billing data.  ●Ability to follow structured processes and documentation requirements.  ●Proactive mindset and ability to work independently with minimal supervision.  ●Reliable internet connection and a quiet remote working environment.    DESIRABLE ●Experience in admin, billing, data entry, or back-office support roles.  ●Familiarity with cloud-based productivity tools (e.g., Google Sheets, MS Teams, shared drives).    WORK HOURS  ●Australian business hours are 9 am to 5.30 pm 

MAIN DUTIES/RESPONSIBILITIES: Assisting the end-to-end and day-to-day workflow requirements of customer onboarding of energy retail accounts. Assisting the end-to-end and day-to-day workflow requirements of customer support such as credit check, site transfer, meter, energy tariff-related services, and other services. Assist to resolve and assist with any operations inquiries or problem-solving in a ...

Job Summary:We are seeking an experienced Product Manager – Customer Purchase Order / EDI & API Integrations to lead the design, development, and deployment of digital connectivity solutions for our Freight Forwarding business. In this role, you will act as the crucial link between our customers’ integration requirements and the ...

Job Title: Customer Support Executive (UK Shift)Department: Customer Service (International Process)Location: Stalwart Insignia, Piplod, Surat, GujaratEmployment Type: Full-TimeShifts: Permanent UK Shift | 1:00 PM to 10:30 PM / 1:30 PM to 11:00 PM IST What We Offer (Our Work Environment):We believe in a supportive environment that fosters growth and high performance:* ...

Job Description: As a customer success executive, you will manage the end-to-end sales cycle for the Keep in Touch app. Your role will involve identifying potential clients, handling on-field and off-field sales activities, and ensuring a smooth onboarding experience. Key Responsibilities: Identify and connect with exhibitors and businesses that benefit from the Keep ...

      target positions 20     experience 3 to 6 Years Skills Azure Billing, IAAS, PAAS, SAAS CTC Offered 8.5 LPA Role Azure Billing NP Must be less than 30 days only Shift Type Rotational shift mandatory       Plz find the JD’s below for Azure requirement.   Requirement Excellent Communications Knowledge of Azure Services Azure Billing knowledge is a must. 3-6 years of Exp.   Skill Set: - Azure, Billing, IAAS, PAAS, SAAS     Roles and Responsibility Help ...

Position Summary: The CRM Executive is responsible for handling customer documentation and payment coordination and maintaining accurate records in the CRM and MIS systems. This role ensures smooth communication between customers, sales teams, and management regarding bookings, agreements, and payments. Key Responsibilities Documentation & Agreements Prepare, review, and manage customer agreements and booking forms. Ensure ...

We are looking for a dynamic and customer-focused Relationship Manager for the First Wealth segment. The candidate will be responsible for managing HNI customer relationships, driving wealth product sales, and providing financial solutions aligned with customer needs. Key Responsibilities: Acquire and manage HNI / affluent customer relationships Cross-sell wealth products such as Mutual ...

We are looking for a dynamic and customer-focused Relationship Manager for the First Wealth segment. The candidate will be responsible for managing HNI customer relationships, driving wealth product sales, and providing financial solutions aligned with customer needs. Key Responsibilities: Acquire and manage HNI / affluent customer relationships Cross-sell wealth products such as Mutual ...