70 Job openings found

Objective:    The Company  is looking for a high performing Customer Success Associates to help meet  sales and revenue growth targets with a strong orientation in digital and metric driven analytical  approach.    He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their requirements & buying behavior, enriching client profiles for targeted selling. Relationships building, understanding and  keeping abreast of market dynamics and effective feedback loop are important aspects.      Roles & Responsibilities:    • Achieve repeat sales and wallet share targets  • Understand, categorize and analyze reasons for client drops and increase active to     on-boarded client ratio  • Key focus on customers who have churned and how to win them back  • Market intelligence inputs for pricing and activation  • Design and execute plan for outbound calling for sales conversion   • Enrich and maintain customer profile and update status in CRM  • Mine clients for referrals  • Work hand-in-hand with customer acquisition team for smooth transition of clients with     minimal drop outs    QUALIFICATIONS & COMPETENCE REQUIRED:    • BE/B. Tech/Bachelor`s Degree required from a premier institute. Selective very strong     candidates with relevant experience will be favored  • 1+  years of key account management/sales experience in B2B segment will be    preferred (pre or Post-Graduation)  • Experience meeting customer needs, building customer relationships and knack for    closing sales   • Strong communication & interpersonal skills   • Self-starter and driven   • Language Skills: fluent in English. Knowing Tamil/Marathi an added advantage  • Knowledge of sales principles and practices.  • Customer service Acumen.  • Desire to exceed growth, and working in a fast paced environment. 

The Company  is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of ...

MSME is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Role Responsibilities - Driving positive customer experience right from acquisition to service. This includes strategic and tactical guidance, usage tracking, consultancy and training, fulfillment and invoicing support, upselling activities, etc. and ensure upward growth in Customer NPS ORM (Online Reputation Management) of the brand by deep social media engagement Producing regular status, and ...

Company Overview:We are an innovative and fast-growing educational technology company dedicated to transforming the way students learn and educators teach. Our mission is to empower learners of all ages with engaging, personalized, and effective digital learning solutions. We leverage cutting-edge technologies to create products that enhance the educational experience and drivemeaningful outcomes. Join ...

Conducting research to identify potential customers or clients for the company's services. Generating leads through various methods, such as cold calling, email marketing, and social media outreach. Building and maintaining relationships with customers to ensure their satisfaction with the company's services. Responding to customer inquiries and concerns in a timely and professional manner. Collaborating ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...