70 Job openings found

MSME is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of their ...

We are looking for a true techno-commercial individual who is excited to take up new challenges. The role includes coordinating with multiple teams and ensuring that all the orders are closed within the promised timelines. This includes strategic and tactical guidance, usage tracking, fulfillment and invoicing support and measuring OTIF ...

Position Overview: We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader. The ideal candidate will be responsible for overseeing a team of customer service representatives, ensuring exceptional service delivery to our valued customers. This role requires a strong focus on people ...

Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met. Managing delivery plans based on internal KPIs; achieve higher product adoption, customer satisfaction, and overall OTIF. Managing product-related, fulfillment-related or process-related queries from the customer that occur on the platform. Coordinating with teams for End to End Order Status ...

Role Responsibilities - Driving positive customer experience right from acquisition to service. This includes strategic and tactical guidance, usage tracking, consultancy and training, fulfillment and invoicing support, upselling activities, etc. and ensure upward growth in Customer NPS ORM (Online Reputation Management) of the brand by deep social media engagement Producing regular status, and ...

Conducting research to identify potential customers or clients for the company's services. Generating leads through various methods, such as cold calling, email marketing, and social media outreach. Building and maintaining relationships with customers to ensure their satisfaction with the company's services. Responding to customer inquiries and concerns in a timely and professional manner. Collaborating ...

Responsibilities:   Respond to customer technical problems/issues related to software and/or customer configuration via email, chat, and phone. Handle and take ownership of customer issues from beginning to resolution. Assist customers by diagnosing problems and providing resolutions for technical and product issues. Advise and educate customers within procedural guidelines to ensure a complete solution to ...

Company Overview:We are an innovative and fast-growing educational technology company dedicated to transforming the way students learn and educators teach. Our mission is to empower learners of all ages with engaging, personalized, and effective digital learning solutions. We leverage cutting-edge technologies to create products that enhance the educational experience and drivemeaningful outcomes. Join ...

PURPOSE Responsible for acting as a liaison between customers and organization in the area of customer service. RESPONSIBILITIES  Process customer complaints. Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction. Maintain customer price list in order entry and invoice system. Process customer orders, changes, returns and invoicing according to established ...

We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Communicating with customers, making outbound calls to potential customers, and following up on accounts Act as a ...