13 Job openings found

Requirements: Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent negotiation and communication skills.Nice to have: project management skills.Nice to have: ITIL framework knowledge.Nice ...

Role purpose Provide a responsive, customer-focused first point of contact for colleagues across the business. The role logs, owns, diagnoses and resolves common IT incidents and service requests at first contact wherever possible, escalating effectively while keeping users informed and maintaining accurate ticket records. Key responsibilities End user support Provide telephone and ...

Job DescriptionThe Lead – Incident Response Team is responsible for overseeing the end-to-end management of technology incidents across the enterprise. This role ensures rapid detection, containment, resolution, and root cause analysis of incidents affecting critical IT services.The position requires strong leadership, technical acumen, and the ability to coordinate across multiple ...

Job DescriptionThe Release Manager is responsible for planning, coordinating, and overseeing the deployment of IT releases across the bank’s technology landscape. This role ensures that software and infrastructure changes are delivered in a controlled, secure, and efficient manner, minimizing risk and disruption to business operations. The position requires strong coordination ...

JD- Production support executiveAge- 21-26Qualification- 1. BSc/BA in IT, Computer Science or relevant field2. Good to have ITIL certification Experience- 1 year experienced. Responsibilities- 1. Help resolve technical questions for the customer efficiently and effectively2. Manage customer expectations regarding estimated response times for issue resolution.3. Collaborate with Technical Support team members to ...

Introduction: We are seeking a highly skilled Senior IT Engineer to join our dynamic IT team. As a Senior IT Engineer, you will be responsible for designing, implementing, and maintaining information systems to support the enterprise infrastructure of our organisation. You will collaborate with other departments to identify and meet ...

Please find the details below   Position :Incident Manager/ L4 Technical Support Specialist Location : Work from home Experience requirement : 3-6 Years     Job Description   Mobile platform testing knowledge and understanding. Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools. Understanding of API (e.g. HTTP requests and responses structure). Understanding of application flow from three different perspectives: end-user, developer and ...

Position Summary We are seeking a motivated and technically skilled IT Helpdesk & Support Specialist to join our growing India-based team. This is a newly created, critical role designed to provide real-time, on-the-ground IT support to all India-based employees   Currently, the IT helpdesk function is staffed entirely from the United States, creating ...

A Mechanical AutoCAD Draftsman creates detailed technical drawings and designs for mechanical equipment, systems, and components using AutoCAD software. They collaborate with engineers, review designs, and ensure accuracy and adherence to standards. Key responsibilities include preparing detailed drawings, layouts, and assembly diagrams, revising drawings as needed, and maintaining organized records of drawings and ...

 The Incident Manager adheres to the set policies, processes, and systems for the delivery and implementation of a quality incident management processes• The incident manager is responsible for overseeing the coordination, planning, and organization of resources for the resolution of Incidents.The Incident Manager is responsible for the end-to-end management of ...