68 Job openings found

Position: CRM Executive  Department: Sales & Marketing / Customer Experience Industry: Paint Manufacturing Location: Faridabad, Haryana (or relevant location)   Key Responsibilities 1. Customer Engagement & Retention Build and maintain strong relationships with existing clients, distributors, and dealers. Serve as the key point of contact for high-value customers and handle escalations. Follow up on customer satisfaction ...

Position SummaryWe are looking for an experienced and results-driven Head of Retail to lead and scale our retail operations across stores. The ideal candidate will bring deep knowledge of customer experience, store operations, visual merchandising, and team management in a premium or luxury environment. This role is pivotal in ensuring ...

Job Description Job Title - Relationship Manager - First Wealth/CASA Place of work - Mumbai Business Unit - Retail Banking     Function -Branch Banking Job Purpose -The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing ...

Job Requirements Job Title - Cluster Head - CASA Place of work - Mumbai Business Unit - Retail Banking     Function -Branch Banking   Job Purpose : The role entails overseeing the operational aspects of branches including distribution operations, customer service, administration and sales. The role bearer is responsible for guiding the Branch Managers in assessing local ...

Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for ...

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

 Location : Delhi , Gurgaon , Noida, Bardhaman ,Bahraich , Purulia ,Rewari ,Kaithal ,Ambala ,Kolkata ,Moradabad ,Gangtok ,Himmatnagar & Halol ,Vyara & Bardoli ,Veraval & Diu ,Bavla & Madasa ,Mundra   Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to ...

Key Responsibilities: Emergency Assistance: Provide immediate assistance to travellers experiencing travel disruptions such as flight cancellations, delays, missed connections, medical emergencies, natural disasters, or other unforeseen circumstances. Offer guidance and support to travellers, ensuring their safety and well-being. Travel Rebooking and Support: Utilize GDS systems (Galileo and Amadeus) to rebook flights, arrange alternative travel itineraries, ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations and collaborating with internal and external stakeholders. Your responsibilities include ensuring critical SLAs are met, implementing process changes, and providing insights to stakeholders. You will employ escalation tactics, utilize available resources to solve complex ...

Job Role:The incumbent will be expected to be the rainmaker for the company who shall be managing key accounts, farming them, ensuring order fulfillment & customer NPS. The desired candidate must have flair for new and evolving technologies.Job Description: Ensure Sales Margin budget achievement on weekly monthly Maintain expand business relationship with ...