380 Job openings found

Job Description? Handle inbound and outbound customer calls and emails in a professional manner? Resolve customer queries and complaints in a timely and effective manner? Provide accurate and up-to-date information to customers regarding products and services? Ensure customer satisfaction by providing excellent customer service? Follow-up with customers as necessary to ensure that ...

We are looking for a motivated and well-spoken Inside Sales Associate  to join our sales team. The Inside Sales Associate will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth salesprocess.  Responsibilities:  Communicating with customers, making outbound calls to potential customers, and following up on ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Create a systematic, process-driven approach to partner outreach and relationship management Organize and execute events and seminars with other schools and colleges Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails and client visits Research partners, identify key players and generate interest Collaborate with senior management and other marketing ...

1) Supervises and coordinates activities of workers engaged in loading and unloading cargo from conveyances, such as railroad cars, trucks, and ships, and in moving and storing materials or products: Assigns job tasks to worker according to loading and unloading schedules, and observes loading of conveyance to determine conformance to ...

Support and drive productivity projects in support of business needs and developments.  Develop appropriate processes and ensure their implementation in order to achieve the above targets   Analyzing the daily Load and capacity and drafting short-term and long-term strategies accordingly  Conducting weekly, monthly & quarterly business review meetings.  Monthly review and revise Warehouse productivity Bench-mark ...

We are looking for an influential Leader who would take our already growing business to new heights.  The person is expected to lead a team of highly motivated young brains to improve overall operations  funnel by collaborating with internal as well as external stakeholders and by channelizing efforts of  Booking ops team in the right direction on a day-to-day basis.     KRAs:  -Ensuring daily / monthly / quarterly targets are met for both PL and BNPL (and any new product)  -Ensuring that the sourcing partners also meet the set targets by extending the support required   -Maintaining and improving month on month conversion numbers to reach the level of competition   Roles and responsibilities:  -Preparing plan to execute targets as per AOP   -Drive the outbound calling teams in the directions of set targets  -Ensure proper team structure, preparing hiring plans in line & allocating work according to skillsets  -Efficiently collaborate with internal tech team, third parties to reduce login to disbursal TATs  -Bring down the time for FTR in line with competition  -Lead process optimization from people and system perspective  -Display a data driven approach in decisions taken to improve productivity   -Ensure marketing efforts to reach to customers who may drop off  -Ensure that the team is adequately facilitated; feels inclusive and motivated at all the time  -Extend support required to Fin-Ops team in reconciliation of payments    Required Skillset:    -Experience in disbursing small ticket personal loans in huge quantities is a must  -Exposure to e-Mandate registrations, e-Signing of agreements, Digital KYC, etc. is desired   -Experience of handling large teams of tele-callers and TLs for at least 2 yrs  -Ability to work under pressure, Patience and ability to listen to and take care of team issues   -Should be okay to get hands dirty by working very close to front runners   -Should have excellent data reading ability   -Excellent negotiation skills, vendor management skills and persuasion abilities.  

The Company  is looking for a high performing Customer Success Manager to help meet sales and revenue growth targets with a strong orientation in digital and metric driven analytical approach.  He/she will be responsible for managing accounts, repeat order and increase wallet share, directly interacting with MSMEs to sharpen understanding of ...

We are looking for a motivated and well-spoken inside sales candidate to join our salesteam. The incumbent will be responsible for developing new leads,communicating with customers, understanding their needs, and ensuring a smooth salesprocess. Inside Sales- AM Responsibilities:    Communicating with customers, making outbound calls to potential customers, and following up on leads.  Understanding ...

We are looking for a dynamic Customer Service Representative to drive end to end requirements for our business needs. What you’ll be doing: You will be responsible for making calls and answering customer queries Ensure, follow up with customers Responsible for converting calls into customer orders Ensure generic adoption You will be responsible for cross sales Responsible ...