76 Job openings found

JOB DESCRIPTION of Endpoint Security Support Executive Job Title (Designation): Assistant Manager II Endpoint Security Support Executive Department: Information Technology Reports to: Senior Manager Experience: 2 /3 Years of work experience Required Qualification: Diploma in Engineering/Any Graduation Degree Preferred Qualification: Diploma in Engineering/Any Graduation Degree Skill, Knowledge & Trainings: Excellent command / highly proficient in spoken and written English Should have Exceptional customer service ...

  Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently. Key Responsibilities: Client Interaction: Handle calls professionally. Assist with financial inquiries.  Strong communication skills with the ability to communicate effectively with internal and  external contacts Issue Resolution: Investigate and resolve concerns. Ensure compliance and security. Documentation and Training: Maintain records. Stay updated on products. Qualifications: Bachelor's degree preferred. Customer ...

Job Description   Freshers to 1 year of experience candidate preferred.Excellent English Communication is a mustLearning enthusiast Presentable skill is a must Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives ...

Job Title/Designation: IT Desktop Support Executive  Employment Type: Full Time, Permanent   Job Description The System Administrator will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Implementongoing infrastructure maintenance and improvements. Responsible for scheduling maintenance and systems upgrades. Respond to support requests. Assist in providing timely system ...

ABOUT THE ROLE Client is looking for a motivated and hardworking Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. ...

Roles and Responsibilities: Preparation and Verification of Checklist of Import and Export Shipments Coordination with Shipping Line, Freight Forwarders, Transporter CFS, and Terminals Follow up with customers Follow up with operational staff Preparation of DSR and update the same to the customer Should know how to make Pre Shipment Documents Should know how to make Post Shipment ...

   Needed good command over english    Critical Thinking    High EQ   Answer Support chats with defined SLA Answer Support tickets with defined SLA  Improved FCR  Reduce ART Empathize with customers and help wherever needed . Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer ...

Job Purpose: Client satisfaction by resolving the queries over the telephone and relevant apps Responsibilities:  Call client for case details   Answer client queries or forwarded to relevant department   Check important and urgent work  Allocate and transfer to work in all Department  Work Time: 9 Hrs Shift Preferred Domain: Dental, Pharmaceutical, Healthcare 

Conduct research to identify new markets and customer needs Lead generation using various tools and platforms Arrange appointments / business meeting with prospective clients Order execution and follow ups CRM management-Manage leads in CRM Software Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer ...